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Crown Acura Richmond

Richmond, VA

4.9
806 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 806 reviews

April 05, 2025

excellent service! Shaun was so nice and patient. Se was not pushy and very helpful More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Chapman
April 04, 2025

The Crown Acura team made my car leasing experience so painless! They were easy to work with and I loved getting to know them More

by Sum.church7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alford, Shaun Chapman
April 04, 2025

Took my car in for servicing and a USB connectivity issue with my phone. The dealership happened to notice my inspection was due (I hadn’t noticed) & kindly took care of it. My service advisor was prompt, More

by Wright-Sized Wellness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey / Service Dept.
April 03, 2025

I feel like they listened and addressed my needs and concerns. I was quick and easy. More

by saffire719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
March 30, 2025

KeiShaun, Wesley and Anthony are an amazing sales team who got me a great deal More

by rredmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Wesley Hardaway
March 29, 2025

This was my second visit to Crown Acura Richmond and the service was excellent. My service consultant Alton assisted me in his usual easy going manner. I was particularly impressed when bringing my car ou More

by carjohns729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
March 29, 2025

Anthony, Jamel, and Wes are always on top of things and I appreciate their service! More

by VSWAIN0905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Wesley Hardaway, Jamel Chatman
March 26, 2025

Very easy purchasing process. David Burks was great to work with. This the second car I’ve purchased from them. More

by laurafredenburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks
March 23, 2025

Excellent. All were very helpful. Shaun was very knowledgeable and helpful. Strived to do everything she could for customer satisfaction. More

by berowley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin in finance was excellent, Anthony Easter, Matt Perry, Shaun Chapman
March 23, 2025

Extremely happy with my car services at Crown Acura! Excellent service, friendly staff, and a hassle-free experience. Highly recommend this dealership! More

by VJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Alford
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