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Crowley Nissan

Bristol, CT

4.7
690 Reviews

1451 Farmington Ave

Bristol, CT

06010

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Showing 690 reviews

July 07, 2023

Came to this dealership to get oil change. Took almost two hours and they still never let me know that my vehicle was ready. Had to go to see myself and noticed my vehicle was parked in a di More

by lesmore09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the names
Jul 10, 2023 -

Crowley Nissan responded

Hello, We regret to hear that you had a negative experience with us, we would like to have a better understanding about your experience. Please reach out to us at (860) 540-0555 ext. 5127 at your earliest convenience and we will do our best to resolve this with you. Sincerely, Jason Fontaine Executive Manager Crowley Nissan

July 01, 2023

I am coming up on three years of patronizing Crowley Nissan. I had an amazing purchasing experience in 2020 and now the maintenance service on the vehicle has also been exceptional. More

by kathy.a.martinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adalberto Maura, Cyrus Valentin
Jul 03, 2023 -

Crowley Nissan responded

Hi Kathy, Thank you for your loyal business, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Crowley Nissan! We hope to be of service to you again in the future. Best wishes, Jason Fontaine Executive Manager Crowley Nissan

June 30, 2023

Had a great experience with Lawanda Perry as my saleslady at this dealership. Everything was so quick and easy, with great customer service. More

by Jan Carlo Sernia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lawanda Perry
Jun 30, 2023 -

Crowley Nissan responded

Hi Jan, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Crowley Nissan! We hope to be of service to you again in the future. Best wishes, Jason Fontaine Executive Manager Crowley Nissan

June 28, 2023

Richard, service advisor for Crowley Nissan always provides me with exceptional and very professional service. Richard always takes the time to patiently review what is necessary to keep my car in pe More

by lorrihasmail
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Thibodeau / Service Advisor
Jun 29, 2023 -

Crowley Nissan responded

Hello, Thank you for your kind review; we are happy to pass along your comments to Richard. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

June 20, 2023

Excellent service very nice and comfortable waiting room. The mechanics are well trained and they use genuine parts. They are honest and only recommend what you need. I have been using them for 20 years. More

by chas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Olivo, Justin Michalski
Jun 20, 2023 -

Crowley Nissan responded

Hi Chas, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Crowley Nissan! We hope to be of service to you again in the future. Best wishes, Jason Fontaine Executive Manager Crowley Nissan

Jun 20, 2023 -

chas responded

Jason, I wish you and your team great success. With all the service centers out there you guys figured out the secret i.e treat the customer right and they will return. All the best, Charlie

Jun 21, 2023 -

Crowley Nissan responded

Thanks Charlie for the kind words and for the recognition. We have a great team that work very hard for all their customers, we look forward to seeing you again in the future.

June 19, 2023

Very friendly service! ! Showed me everything I needed to know About the vehicle I was considering! Very satisfied. More

by Jimberardi3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Chagnon
Jun 20, 2023 -

Crowley Nissan responded

Hello, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Crowley Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Sincerely, Jason Fontaine Executive Manager Crowley Nissan

June 18, 2023

Service dept is top notch. No issues what so ever. Not so happy with the sales dept. Once you get a signature on a sles dept. You become not so important. More

by nancyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember the names I talked to
Jun 19, 2023 -

Crowley Nissan responded

Hi, We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Jason Fontaine Executive Manager Crowley Nissan

June 16, 2023

Exceptional service as always. Entire service and sales team aimed to provide an exceptional servcie with every single experience More

by aveaflynn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine, Wayne Mantello, Justin Michalski
Jun 16, 2023 -

Crowley Nissan responded

Hi, We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Jason Fontaine Executive Manager Crowley Nissan

June 08, 2023

Purchased a new Sentra, sales staff was very friendly. Worked with Steph Jacobs and Wayne Mantello, very professional. Process was very quick and easy. Car was very clean, detail department did an excel More

by Justinwillette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Jacobs, Wayne Mantello
Jun 09, 2023 -

Crowley Nissan responded

Hi Justin, Thank you for your kind review; we are happy to pass along your comments to Steph and Wayne. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

June 08, 2023

Excellent experience. Very fair price and financing. Got a rogue and it has been very reliable. More

by Jwmcgrath29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawanda Perry
Jun 09, 2023 -

Crowley Nissan responded

Hello, We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Jason Fontaine Executive Manager Crowley Nissan

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