Crowley Nissan
Bristol, CT
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Lousy service!!! DO NOT BUY ANYTHING FROM THIS DEALER!! Good thing I purchased the extra warranties because the car needed a 4 thousand dollar job!! Then the service guy told me to come back in 2 weeks, wh Good thing I purchased the extra warranties because the car needed a 4 thousand dollar job!! Then the service guy told me to come back in 2 weeks, when I questioned it he said " look lady this is a four thousand dollar job im doing, I could have told you there was nothing wrong with your car and sent you on your way" I went to another Nissan dealer and the job was done in 2 days. They also informed me that there was no reason for the 2 week delay at crowley!! Crowley just did not want to fix it. He acted like he was doing me a favor but im paying for this warranty so this is not free. He was rude and obnoxious and this is not how you treat your customers. The puchase experience was awful as well! I regret buying anything from them!! You will too! I made sure I filed a formal complain with Nissan and not only will I encourage everyone I know to buy elsewhere, but I will also never ever buy a Nissan product ever again. We have since purchased another car from another dealer and not Nissan and they are great!! More
Dealt with Brian and Matt Via the Internet. Buying my car was very easy and seamless and I was very surprised ( compared to other experiences I've had) how simple thay made everything. I didn't even have to was very easy and seamless and I was very surprised ( compared to other experiences I've had) how simple thay made everything. I didn't even have to call my insurance. This is huge for me due to my hectic schedule. I was previously and Chevy buyer for many years but I love my new Nissan Rogue. More
I came to purchase a new Versa and trade my Sentra for I came to purchase a new Versa and trade my Sentra for the new Altima. The sales person, Dave Biolo, provided the best possible service. He tried I came to purchase a new Versa and trade my Sentra for the new Altima. The sales person, Dave Biolo, provided the best possible service. He tried to explain every question I asked. He tried to help. However, the manager Brian Singer, got very frustrated and annoyed with my questions. I heard him in the hallway saying this is the best f...deal referring to the offer I got. Once he decided to talk to me he was visibly annoyed (well it was the Labor Day Monday). Brian, made me feel very uncomfortable and fool. He tried to intimidate me several times. I decided to end the pointless conversation and leave. I guess Brian was very successful with his intimidation and lack of respect (I'm female and have an accent so maybe he is selective when it comes to his customers). Well, Crawley the world is changing so you better make sure you provide proper training to your employees. I'm very disappointed. More
Crowley people provided excellent customer service. The sales reps and finance manager were excellent to work with. I have purchased a number of vehicles from Crowley over the years and will continue to do sales reps and finance manager were excellent to work with. I have purchased a number of vehicles from Crowley over the years and will continue to do so in the future. More

