
Crowley Nissan
Bristol, CT
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Wouldn't recommend at this time although I have recommended in the past. Oil Change and rotation of tires completed on time. However the tire pressures were not checked and air was not added to ti recommended in the past. Oil Change and rotation of tires completed on time. However the tire pressures were not checked and air was not added to tires. Additionally and more importantly, when appointment was made told the person that the fan for the air/heat does not change speeds nor shuts off and wanted it checked out. He said he would note it on the service request. Appointment was at 2:30 pm but they said they didn't have time to do the fan check and I would need to make another appointment and leave the car. That's unacceptable. Also couldn't tell me if the issue would be covered by extended warranty I purchased. Also told I need front brakes- not sure if I will have them done here or elsewhere since the fan issue really t'd me off. System forced me to rate people below although I had no contact with anyone in sales or management or internet as I was there for SERVICE, More
Had a wonderful salesman by the name of James. Was the first to contact me. So I contacted him first. He was very helpful and knowledgeable. Was the first to contact me. So I contacted him first. He was very helpful and knowledgeable. More
Have been to several dealerships in the last few months and have always felt a ton of pressure. Crowley was very patient and helped us decide on what would suit us best. We went in with no intention of pu and have always felt a ton of pressure. Crowley was very patient and helped us decide on what would suit us best. We went in with no intention of purchasing a vehicle and when we left we felt extremely confident we made the right choice. Our salesman Dave was extremely patient and te whole experience was pleasant. Thank you. More