Crowley Nissan

Excellent experience!!! By the time we drove off the lot we felt like we had made the right choice in going to Crowley to purchase our Murano. We feel like we got a good deal By the time we drove off the lot we felt like we had made the right choice in going to Crowley to purchase our Murano. We feel like we got a good deal. They listen to your needs and do their very best to work with you. Harvey Marrero, our sales rep was great to work with, he made our purchasing experience a good one. Also the rest of the staff was very courteous. They were not pushy and give you your space to discuss and think about what's on the table. Great overall experience!!!! More

Great overall experience! Needed my oil changed, friendly staff took care of it in less time then stated. Had me on my way in less than 30 mins!! Thanks Dave!!! Needed my oil changed, friendly staff took care of it in less time then stated. Had me on my way in less than 30 mins!! Thanks Dave!!! More

Bought 2017 Rogue I began my search for a new car by going to several different dealerships. I landed at the decision to by a Rogue. I actually began working with a dif I began my search for a new car by going to several different dealerships. I landed at the decision to by a Rogue. I actually began working with a different dealership who treated me as if they did not want my sale. I left without buying the Rogue. The next day I went to Crowley and explained my experience with the other dealership. The sales representative and Crowley dealership bent over backwards and treated me like a valued customer. The process of buying a car is long but at least it was a pleasant experience with Crowley Nissan! More

I had the strangest conversation I called today to schedule service for my 2013 Sentra. The woman who I spoke with in the service department was very hostile.....for no obvious reason I called today to schedule service for my 2013 Sentra. The woman who I spoke with in the service department was very hostile.....for no obvious reason. She told me Crowley does not keep records of service on cars. I was mislead by the service department....and who doesn't keep records. Even Car Fax is aware of the service on my car done by Crowley. Quite frankly, I am speechless....lol. I am 60 years old and never have been treated so poorly....BY ANYONE! More

crafty, underhanded, liars, rude I would never buy another car from Crowley Nissan in Bristol!! I, am still waiting for the $179.00 that Crowley owes me for the Assurance & Protectio I would never buy another car from Crowley Nissan in Bristol!! I, am still waiting for the $179.00 that Crowley owes me for the Assurance & Protection, Theft Deterrent System!! I, told Gretchen the credit manager I did not want this!!! Gretchen said it was mandatory, so I signed it! She lied to me. A few days after I picked up the car (March 23, 2015) I saw that it was not mandatory to have this theft deterrent system. I called the independent dealer group, in Richardson, Texas, at 1-214-389-8700. I, had the option of cancelling, but I was no where to be found in their records, not under my name, and not under Crowley Nissan!! I, have made so many phone calls, even left a message for Mr. Crowley himself! Still don't have the money back! I, have dealt with just about everyone there, from my salesman, to higher up managers, just about everyone at Crowley Nissan! DO NOT buy anything from Crowley! More

Worst of the Worst Worst Dealership and Personnel I've ever dealt with!!! Purchased a New Nissan Rogue SL AWD and had to bring it back 5 times for the Vehicle Immobilize Worst Dealership and Personnel I've ever dealt with!!! Purchased a New Nissan Rogue SL AWD and had to bring it back 5 times for the Vehicle Immobilizer Warning Light Malfunction. At the last service repair our vehicle was left with Greasy Grimes Handprints all over the driver seat ,dash and floor moldings and kick panels. I high recommend that you stay away from Crowley Auto Group. Joseph Hall US ARMY SGTMAJ RET. More

Wonderful customer service!! I went to alot of different car dealerships looking for the best deal I could find. No where came close to what Crowley Nissan offered me. After looki I went to alot of different car dealerships looking for the best deal I could find. No where came close to what Crowley Nissan offered me. After looking for so long it was a relief to work with the employees at Crowley Nissan. They were all so polite and helpful!! Especially my sales representative Harvey Marrero! He was professional, sociable, and he got me a great deal!! Mr. Marrero and all of the Crowley Nissan staff made the stressful situation of buying a car, into an easy and positive experience. I would definitely recommend this dealership for anyone looking for a new or used vehicle!!! More

2009 Nissan Sentra Service I would like to praise the way Mike Davey, the service rep at Crowley Nissan, for his handling of my sons car repair. He went out of his way to sched I would like to praise the way Mike Davey, the service rep at Crowley Nissan, for his handling of my sons car repair. He went out of his way to schedule and repair my sons car. The service department did an excellent job of repairing the 2009 Nissan and Mike was instrumental in making sure that the repair was done properly and on time. My son was on duty as a Connecticut National Guardsman and had a small window of opportunity this weekend to fix the problem on his car. But Mike was able to schedule the repair and have the car ready for my son. Thank you Mike, for your concern and help.. A. Silva More

Damaged my car Went in for an oil change. Crowley Nissan drove my car into another car in their own lot. This happened on a Friday around 1pm. They have not even Went in for an oil change. Crowley Nissan drove my car into another car in their own lot. This happened on a Friday around 1pm. They have not even taken a look at my car. No parts have been ordered, no time estimate. I have been trying to reach Ken Crowley with no luck. When dealing with other body shops, it can take time to wait for parts and repairs. However, the initial review and ordering of parts is usually quick. In this case, they own the body shop and they have still not made me a priority. I am hoping that this negative review will force them to provide better service. I am also hoping this makes someone contact me. More