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Crowley Nissan

Bristol, CT

Overview
Reviews
4.7
692 Reviews
Call Dealership (860) 540-0555

1451 Farmington Ave

Bristol, CT

06010

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Showing 692 reviews

March 04, 2024

I was expecting my car registration to be completed within few days so far a week later I still do not have the car registration and can't drive the car legally on the road Called the sales person b More

by tinbed78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David pipper
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Mar 05, 2024 -

Crowley Nissan responded

Hello, We're sorry to hear about your experience, we take your feedback seriously. Looking into the situation it looks like you should have received the registration yesterday. Unfortunately with out of state deals, we're at mercy of the Massachusetts DMV, sometimes the turn around is quick and sometimes it takes a little longer. We apologize for any inconvenience or disappointment caused. Please reach out to us with any further questions or concerns at (860) 540-0555 ext. 5144. Sincerely, The Crowley Nissan Team

February 15, 2024

Very helpful and patient! Javier took his time and no pressure. My experience was pleasant from beginning to end More

by Lisariccio13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Mantello, Harvey Marrero, Javier Martinez
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Feb 16, 2024 -

Crowley Nissan responded

Hi Lisa, Thank you for the kind words! We're thrilled to hear that Javier provided such a positive experience for you. We aim to make every interaction as helpful and stress-free as possible. Looking forward to serving you again in the future! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

February 15, 2024

Have been 3 times to fix slow leak on 3rd visit they finally took enough time to find a nail in the sidewall so took off tire put on space saver spare...never offered to sell her a tire or set of 4 whic More

by cqsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Jacob
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Feb 16, 2024 -

Crowley Nissan responded

Hello, Thank you for bringing this to our attention, we sincerely apologize for the inconvenience you experienced during your visits. Our service manager would really like to speak with you more regarding this matter. Please reach out to him at (860) 540-0555 ext. 5127, we look forward to hearing from you. Sincerely, The Crowley Nissan Team

February 14, 2024

Fantastic service. Brian Jacob is the best! I would definitely use this dealership again and recommend to friends and family as well. More

by andrewfelder16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Marrero, Brian Jacob
Report | Print
Feb 15, 2024 -

Crowley Nissan responded

Hi Andrew, Thank you for your positive feedback! We're thrilled to hear that you had a fantastic experience with Brian Jacob and our dealership. We look forward to serving you again in the future, and appreciate your recommendation to friends and family. Sincerely, Jason Fontaine Executive Manager Crowley Nissan

February 13, 2024

Have purchased 4 cars from Crowley in the past 20 years . Never had an issue . More

by craigpahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine, Justin Morin
Report | Print
Feb 13, 2024 -

Crowley Nissan responded

We truly appreciate your loyalty and trust in Crowley over the past 20 years! It's fantastic to hear that you've had positive experiences with us and that you've purchased four cars without any issues. Providing excellent service and ensuring customer satisfaction are our top priorities, and we're glad that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Crowley, and we look forward to serving you for many more years to come!

February 08, 2024

Great place! No pressure car buying. Everyone is really nice! Polite. Appointments for service are easy. They keep the place immaculate. More

by Hoghead429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine, Wayne Mantello, Daren Micelli, Steve Chagnon, Ashley Ares, Justin Morin, Lawanda Perry, Stephanie Jacob, Brian Jacob, Javier Martinez
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Feb 09, 2024 -

Crowley Nissan responded

Hello, Thank you for the glowing review, we strive to provide a stress-free experience and maintain high standards. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

February 06, 2024

The staff is very friendly and always helpful…I never have to wait to much More

by Shandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine, Wayne Mantello, Daren Micelli, Harvey Marrero, Steve Chagnon, Ashley Ares, Don Ray, Stephanie Jacob, Brian Jacob, Javier Martinez
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Feb 07, 2024 -

Crowley Nissan responded

Hi Shandy, Thank you for your kind words, we're thrilled to hear that you found our staff to be friendly and helpful. We strive to provide prompt service and ensure that our customers' needs are met efficiently. We appreciate your feedback and look forward to serving you again soon! If there's anything else we can assist you with, please don't hesitate to reach out. Sincerely, Jason Fontaine Executive Manager Crowley Nissan

January 30, 2024

They were knowledgeable, professional, clean dealership, detailed all work performed and reviewed all work performed More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hogan, Jason Fontaine, Stephanie Jacob
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Jan 31, 2024 -

Crowley Nissan responded

Hi Brian, Thank you so much for your glowing review, we're thrilled to hear that you had such a positive experience with us. Providing knowledgeable and professional service, maintaining a clean environment, and ensuring that every detail of the work performed is reviewed are all top priorities for us. If you ever need anything else, don't hesitate to reach out! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

January 30, 2024

Javier was my sales person. This was my first tome getting a Nissan. Javier is knowledgable and listened to all the request and concern I had. He knew so much about the car and More

by mes2511
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daren Micelli, Harvey Marrero, Javier Martinez
Report | Print
Jan 30, 2024 -

Crowley Nissan responded

Hello, Thank you for your kind review; we are happy to pass along your comments to Javier. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

January 28, 2024

They took care of my Nissan Leaf beyond my expectations. They listened and really care. More

by xtine43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine
Report | Print
Jan 29, 2024 -

Crowley Nissan responded

Hello, We're thrilled to have exceeded your expectations with your Nissan Leaf! Your satisfaction and trust mean the world to us. If you ever need anything else from us, please feel free to give us a call or stop by. Sincerely, Jason Fontaine Executive Manager Crowley Nissan

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