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Crowley Kia
Bristol, CT
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Will J was a fantastic salesman to work with in our deal; he was kind, straightforward, knowledgeable and super helpful to get the value we wanted for our trade AND final number. He’s a really good guy. he was kind, straightforward, knowledgeable and super helpful to get the value we wanted for our trade AND final number. He’s a really good guy. More
Crowley has been a breath of fresh air in a process we really weren’t looking forward to. Chris was extremely helpful and knowledgeable from the very first phone call (why we went with them), made himself really weren’t looking forward to. Chris was extremely helpful and knowledgeable from the very first phone call (why we went with them), made himself available to us and our questions along the way, and was candid and honest about everything throughout. He made the process really straightforward and transparent, which is what we were looking for. More
The worse dealer experience ever. The sales center was rude, inconsiderate, and really not out to work with the customer. Their entire motive is to mark-up. When I did complain after The sales center was rude, inconsiderate, and really not out to work with the customer. Their entire motive is to mark-up. When I did complain after my first experience, someone in corporate had someone that gets paid a lot of money call me and see what happened and try to make it seem better. In the end, the real motive of the call was to pretend they care, when they actually do not. I know other people have good reviews for them, but I hope you read mine and understand that there are many other dealers out there that will work with the customer and are kind, Crowley is not one of them. More
This dealership is always ready to help or accommodate the client. The service advisers are pleasant and knowledgeable. Brian Beaudry remembers your name and goes out of his way to accommodate. The serv the client. The service advisers are pleasant and knowledgeable. Brian Beaudry remembers your name and goes out of his way to accommodate. The service department is top notch. I always feel safe when I leave. That’s why Crowley service gets five 5 STARS. Thanks More
Leased a 2022 Kia Sportage yesterday from Branden. I have never encountered a salesperson so helpful, made sure I did not leave without knowing everything about this car. I highly recommend Crowley Kia have never encountered a salesperson so helpful, made sure I did not leave without knowing everything about this car. I highly recommend Crowley Kia and Branden is a 5 star salesman. Loving my car, thank you! More
EV/Hybrid shoppers - be *VERY* careful working with Crowley and be sure to ask *all* the specifics of any financial arrangements. They are happy to "give" you your CT rebate of $2250 by masking it as Crowley and be sure to ask *all* the specifics of any financial arrangements. They are happy to "give" you your CT rebate of $2250 by masking it as a dealer discount. Their sales staff is pleasant enough and just as knowledgeable as any other in the area - which is to say pretty hazy on many/most of the details. But Crowley was more than happy to claim that the CT rebate was theirs rather than accruing to the owner, and failed to clarify this arrangement over many conversations. More
Horrendous experience with this place. Brandon already had possession of my license for a test drive when he started spouting off about a personal experience of his that he very quickly turned into a raci had possession of my license for a test drive when he started spouting off about a personal experience of his that he very quickly turned into a racism agenda, in front of my young kids - it was 20 minutes before I could get out of there. Never felt so cornered in my life. It was completely inappropriate - not the time, nor the place. I tried to speak with a manager, but he “wasn’t there that day” - and nobody else seemed to care that we were walking out visibly upset! A couple weeks later, I finally got to speak with the general manager, Mike, and all he told me is “well, Branden has a fantastic record, so I think he’s just a dumb kid who made a dumb mistake” - like that’s supposed to make it better??? Solely because of this, they lost a $35,000 sale. We went elsewhere. Would NEVER come back here if it was the last dealership on Earth. I’d rather walk everywhere than drive a Kia from Crowley. More
Luke Capelli at Crowley was awesome. His smile under that mask was amazing as he worked very hard to get exactly what I wanted. Thanks Luke for all your help. You were amazing and very helpful mask was amazing as he worked very hard to get exactly what I wanted. Thanks Luke for all your help. You were amazing and very helpful More
Luke Capelli at Crowley Kia was such a nice salesman. He really went above and beyond to get me a car and I got what I wanted too! Thanks Luke you rock! really went above and beyond to get me a car and I got what I wanted too! Thanks Luke you rock! More