Crowley Kia

Nice experience. It was an easy process. The value seemed very good compared to other vehicles I looked at. I would recomend dealer to others. very good compared to other vehicles I looked at. I would recomend dealer to others. More

Joey was awesome. Called about truck I saw on auto trader and they did everything possible to get me in at the payments I was looking for. Ridiculously great price on my truck. The gentlemen in finance who's and they did everything possible to get me in at the payments I was looking for. Ridiculously great price on my truck. The gentlemen in finance who's name slips my mind was great on working with me on the price and making it comfortable rather stressful to buy a new truck. More

Saw on autotrader a 2007 335xi BMW that I was interested in. I made a call to the number listed late one evening, and instead of leaving a message after hours, my salesperson Joey answered! He was able to a in. I made a call to the number listed late one evening, and instead of leaving a message after hours, my salesperson Joey answered! He was able to answer all questions I had about the car. We set up an appointment for the next evening. I never felt pressured or cornered like I have at other dealerships. I felt very comfortable with the entire process and Joey and Ryan were very helpful! I will definitely be coming back for my next car! More

The kia dealer near my house didnt have the model/interior combination I wanted, so I started looking online. That lead me to a dealer in Brooklyn and when I called about a car they were advert model/interior combination I wanted, so I started looking online. That lead me to a dealer in Brooklyn and when I called about a car they were advertising online the woman laughed at me for asking if I could get it for the price listed. So my search continued. Thankfully I found Crowley Kia. I called and left a message on a Sunday and to my suprise Joey in Sales returned my call! I told him the price I saw online, the car I have to trade in, the amount Id like to put down, and where I needed my payments to be. He ran the numbers and called me back and told me it was possible. We set up an apointment for the next day. When I arrived Joey met me at the door and we were off on a test drive in no time! He never tried to upsell me or steer me in the direction of another car I couldn't afford. I got the sense that this is a no-nonse dealership. They are not trying to waste your time and keep you there all day like some others do. I liked the car so we started on the paperwork. This process took a little bit of extra time because I'm in a complicated situation. I live in NJ, Crowley Kia is in CT and I have California ID and insurance... Regadless of the additional hoops they had to jump through to process my sale they never seemed annoyed by my situation which I really appreciated. When I talked to Joe in Finance he never asked me to put down more money than I had orginally disucessed with Joey. He never asked me to make higher payments, and he gave me the trade in amount orginally discussed. I feel like Joey in sales worked a great deal for me and Joe in Finance stood by that deal. I know I was dealing with honest up-front people. Before I left Joey in sales made sure the car was detailed and he even put more gas in the tank for my drive back to NJ. This shows a real commitment to customer service. Now Im in the process of getting registered in NJ and Diane in the office is very friendly in explaining the process post sale which also shows a commitement to customer service. When Im ready to buy again I will go back to Crowley Kia. If you live in the tri-state area just go to Crowley Kia and save yousrself the time, money, haggeling and frustraitions of bait and switch dealers. These people are honest and it was a pleasure doing business there. I couldnt be happier with the entire process! I have the car I want, at the price I can afford! Thanks Joey and Joe and Diane your awesome!! More

I have to say this dealership made me feel right at home. Tom went above and beyond making sure I had everything I needed and took the time to teach me all about the car as I am totally IT challenged~Ryan he Tom went above and beyond making sure I had everything I needed and took the time to teach me all about the car as I am totally IT challenged~Ryan helped me from the minute I came back in today with making the figures work for me and if I had all the word in the world to describe my experience, it can't get better than Crowley Kia Rocks! Thank you Tom for taking such good care of me and making sure I was really happy with my choice. Ryan, you took the OMG out of the fear of making a major purchase by working with me. Thank you Crowley Kia More

In need (read WANT) of a new car (read SHINY NEW TOY), I reluctantly set out in search of what I wanted. After 2 weeks of visiting numerous dealerships, I came upon Crowley Kia. I say reluctantly, because a reluctantly set out in search of what I wanted. After 2 weeks of visiting numerous dealerships, I came upon Crowley Kia. I say reluctantly, because as most people know, buying a new car can be a stressful experience. Even more so when you intend on going alone as a single gal. It always feels like a red target is printed on my shirt. That was definitely not the case at Crowley. I expected to drive onto the lot and immediately get tackled like I had been the previous 2 weeks but instead found I was given the chance to walk around the lot a little bit before Joey P approached me and asked if I needed some help. Automatically in defense mode I shoo'ed him away and told him I was just looking.. Expecting to hear a 10 minute spiel, I was pleasantly surprised that he just handed me his card and let me know he would be happy to answer my questions if any arose. I walked around the lot and was really surprised to see a lot of variety in what looked like close to new used cars. I saw a few new Kia's that caught my eye and finally decided I should ask for some help. As I entered the showroom, I came in contact with Ryan, who introduced himself to me as the general manager and he answered a lot of questions for me. I then told him Joey P had approached me outside and wanted to discuss the cars I was eyeing. Joey was great. Answered specific questions, gave me more info on my selections and we were off for a test ride. Not once was I made to feel like I was being pressured to buy.. Not rushed through anything. Ted O and Ted B (sales managers) also offered insight on narrowing down my choice. It was nice to see everyone working together instead of the cut throat experience I had witnessed at other dealerships. It was apparent that these guys not only love their job, but love working together and enjoy making the customer happy and comfortable with their decision. My new optima cost a lot less than I was already willing to hand over, so there was no need for the dreaded price haggle.. They were up front from the start. Being in retail myself, it was nice to not have to deal with that. I am truly grateful for the new toy I now have in my driveway and to the guys at Crowley Kia for putting it there for me. I look forward to popping my head in to say hi to them when I stop in for my first oil change. I even got a glimpse of the famed Ken Crowley himself! Great job guys. Thanks for all you did for me. Ryan, you have a great team of guys there! I'll be sure to send my friends your way :) More

I couldn't be more pleased with my buying experience at Crowley... The team was honest and upfront with everything that was going on. I was coming from 3 hours away, so the deal was made over the phone. Crowley... The team was honest and upfront with everything that was going on. I was coming from 3 hours away, so the deal was made over the phone. When I arrived everything was as described. Over the phone... no games... I had made a three hour trip to another dealer the week before and was extremly upset with how it turned out... lies and games!!!!! So, I was a little worried about making this trip.. I was greeted by my sales associate when I arrived and was introduced to the rest of the team... Everything went as explained during my phone conversations and I drove home in my new Shelby... Thanks for making me one happy customer.... More