
Crowley Kia
Bristol, CT
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Bob I want to thank you and your staff for the exceptional way we are treated everytime we come in to have our Kia serviced. We will continue to recommend your service department to all of our fam exceptional way we are treated everytime we come in to have our Kia serviced. We will continue to recommend your service department to all of our family and friends. We appreciate the fact that you make us feel important, it is hard to find that kind of service today. Keep up the good work! More
from the first moment scott greeted us, we knew this was where we were going to buy our new car. brendan was great working out the details with us and evan was so helpful showing us the features of our new where we were going to buy our new car. brendan was great working out the details with us and evan was so helpful showing us the features of our new soul More
Joey was very pleasant to deal with and gave us great service and got us the deal we were looking for. we would definitely buy another car through tony and recommend your dealership. Thanks again Kevin a service and got us the deal we were looking for. we would definitely buy another car through tony and recommend your dealership. Thanks again Kevin and Ryan Bosse More
Over a week ago I went off the road with my non all wheel drive vehicle. My mother, who had recently bought a car from Crowley suggested I check it out. I went there two days after my accident and walked ou drive vehicle. My mother, who had recently bought a car from Crowley suggested I check it out. I went there two days after my accident and walked out in less than 3 hours with an amazingly priced SUV and the best experience I have ever had at a dealership. My experience was so good, that its been 9 days since I bought the car and my boyfriend, brother, and step father have bought a new car too! Good news travels fast! I would never go to another car dealer again! I intend to make many reccomendations to Crowley. LOVE LOVE LOVE CROWLEY! THANKS GUYS! See you for my next oil change! :) More
Joey was awesome. Called about truck I saw on auto trader and they did everything possible to get me in at the payments I was looking for. Ridiculously great price on my truck. The gentlemen in finance who's and they did everything possible to get me in at the payments I was looking for. Ridiculously great price on my truck. The gentlemen in finance who's name slips my mind was great on working with me on the price and making it comfortable rather stressful to buy a new truck. More
Saw on autotrader a 2007 335xi BMW that I was interested in. I made a call to the number listed late one evening, and instead of leaving a message after hours, my salesperson Joey answered! He was able to a in. I made a call to the number listed late one evening, and instead of leaving a message after hours, my salesperson Joey answered! He was able to answer all questions I had about the car. We set up an appointment for the next evening. I never felt pressured or cornered like I have at other dealerships. I felt very comfortable with the entire process and Joey and Ryan were very helpful! I will definitely be coming back for my next car! More
The kia dealer near my house didnt have the model/interior combination I wanted, so I started looking online. That lead me to a dealer in Brooklyn and when I called about a car they were advert model/interior combination I wanted, so I started looking online. That lead me to a dealer in Brooklyn and when I called about a car they were advertising online the woman laughed at me for asking if I could get it for the price listed. So my search continued. Thankfully I found Crowley Kia. I called and left a message on a Sunday and to my suprise Joey in Sales returned my call! I told him the price I saw online, the car I have to trade in, the amount Id like to put down, and where I needed my payments to be. He ran the numbers and called me back and told me it was possible. We set up an apointment for the next day. When I arrived Joey met me at the door and we were off on a test drive in no time! He never tried to upsell me or steer me in the direction of another car I couldn't afford. I got the sense that this is a no-nonse dealership. They are not trying to waste your time and keep you there all day like some others do. I liked the car so we started on the paperwork. This process took a little bit of extra time because I'm in a complicated situation. I live in NJ, Crowley Kia is in CT and I have California ID and insurance... Regadless of the additional hoops they had to jump through to process my sale they never seemed annoyed by my situation which I really appreciated. When I talked to Joe in Finance he never asked me to put down more money than I had orginally disucessed with Joey. He never asked me to make higher payments, and he gave me the trade in amount orginally discussed. I feel like Joey in sales worked a great deal for me and Joe in Finance stood by that deal. I know I was dealing with honest up-front people. Before I left Joey in sales made sure the car was detailed and he even put more gas in the tank for my drive back to NJ. This shows a real commitment to customer service. Now Im in the process of getting registered in NJ and Diane in the office is very friendly in explaining the process post sale which also shows a commitement to customer service. When Im ready to buy again I will go back to Crowley Kia. If you live in the tri-state area just go to Crowley Kia and save yousrself the time, money, haggeling and frustraitions of bait and switch dealers. These people are honest and it was a pleasure doing business there. I couldnt be happier with the entire process! I have the car I want, at the price I can afford! Thanks Joey and Joe and Diane your awesome!! More
I have to say this dealership made me feel right at home. Tom went above and beyond making sure I had everything I needed and took the time to teach me all about the car as I am totally IT challenged~Ryan he Tom went above and beyond making sure I had everything I needed and took the time to teach me all about the car as I am totally IT challenged~Ryan helped me from the minute I came back in today with making the figures work for me and if I had all the word in the world to describe my experience, it can't get better than Crowley Kia Rocks! Thank you Tom for taking such good care of me and making sure I was really happy with my choice. Ryan, you took the OMG out of the fear of making a major purchase by working with me. Thank you Crowley Kia More