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Crowley Kia
Bristol, CT
227 Reviews
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Showing 227 reviews
September 25, 2012
Staff very friendly and able to meet my needs. Michael B was very patient with us and did not make us feel rushed at all. He also worked hard with his office manager to get us into a car that would fit our was very patient with us and did not make us feel rushed at all. He also worked hard with his office manager to get us into a car that would fit our family. Thank you guys! More
by jekka1012
Employees Worked With
Michael B, office manager (dont know name, sorry!)
September 23, 2012
Incredible experience. Mike was excellent, not pushy, & very helpful. I got a great deal on a new Sportage and Mike even tracked down the very hard to find color that I wanted within a day. I would h & very helpful. I got a great deal on a new Sportage and Mike even tracked down the very hard to find color that I wanted within a day. I would highly recommend the exceptional staff and process at Crowley Kia without question. More
by kaaron2
Employees Worked With
MIke Buccheri
September 18, 2012
I picked up my Kia Sorrento last night and I absolutely love this vehicle. Adam worked with me from the time I first stepped on the lot until I drove my car out (and even called after to see how everythin love this vehicle. Adam worked with me from the time I first stepped on the lot until I drove my car out (and even called after to see how everything was going). He is very friendly and considerate. When I went to pick up my vehicle, I was slightly disappointed that the monthly payment was not in the range that I wanted to be in but both Adam and Tom worked together to get me as close as possible to where I needed to be. Overall, I am very pleased with the courtesy and consideration I was given by everyone at Crowley. Before I left, Adam took the time to show me all of the instrumentation on my vehicle as well as setting up my bluetooth access for my phone. I look forward to doing business with Crowley in the future. More
by geanie1966
Employees Worked With
Adam (&Tom in Finance)
September 15, 2012
To be treated like a Guest instead of a customer is great feeling. I was very thankful for the great service that was given to me. Mike and Tom took the time to listen to what I wanted and could afford in a feeling. I was very thankful for the great service that was given to me. Mike and Tom took the time to listen to what I wanted and could afford in a car. They each went above and beyond to give me exactly what I wanted. Mike and Tom made this awesome investment as easy and simple as can be. Im very happy with my new 2013 Forte!!! Thank you Mike and Tom for everything and I wish there were more peolpe like you. More
by raquel21
Employees Worked With
Mike B, Tom Branagan
August 23, 2012
We are in our late 60's and were very intimidated by new car buying. Our trip to several very pushy dealerships, plus an overabundance of phone calls from dealers really turned us off and we decided to keep car buying. Our trip to several very pushy dealerships, plus an overabundance of phone calls from dealers really turned us off and we decided to keep our current car because of the exceptionally low milage. We saw a t.v. add from Ken Crowley and being former Bristol residents decided to give car buying one last try. It was the best decision for us as this is one high quality dealership which sincerely makes you feel like family from the minute you walk thru the door. Mike Buccheri was incredible, a very knowledgable, low pressure salesman, and we immediately felt he was willing to give us a fair deal. We felt that he treated us as though we were his parents and introduced us to all of the gadgets in our new car in a slow, and extremely patient manner. This is truly an unusual, one-of-a-kind dealership and we give it our very highest recommendation. We'll never purchase another car anywhere else! More
by dianebeaulieu
Employees Worked With
Mike Buccheri
August 14, 2012
Our experience leasing a new Kia Sorento was wonderful. Everyone we came in contact with at Crowley was professional and friendly. Would go to them next time we need a car!! Everyone we came in contact with at Crowley was professional and friendly. Would go to them next time we need a car!! More
by mandreana
Employees Worked With
Mike & Kilarni, Tom Branagan
August 03, 2012
Excellent dealership and knowledgeable sales rep. Sales rep sold me what I was looking for and no high pressure tactics like you receive in somedealerships rep sold me what I was looking for and no high pressure tactics like you receive in somedealerships More
by tom11254
Employees Worked With
Mike Buccheri
July 29, 2012
My husband and I went to look at a 2009 Dodge Journey. We did not take it for a test drive first, but chose to get the trade in value first and the total price. We were offered a fair trade in for our 2004 F did not take it for a test drive first, but chose to get the trade in value first and the total price. We were offered a fair trade in for our 2004 Ford Explorer. Joey accompanied us during a test drive. It did not take long to see that they were selling a quality used car. Financing was fairly effortless. During our wait we were offered a cold bottle of water several times. When the financing was approved we met with Tom. It occurred to me half way through the transaction that I wanted to see the work order of anything that may have been done to the car before resale. Tom was more than patient stopping the transaction, searching for the paper work and showing us what had been done. I was impressed that tires were replaced, a stability bar and brakes, pads and rotors. We finished with the paperwork. At the time of delivery we had just had a down pour. Joey had pulled the freshly washed SUV into the service bay. The car was dry and shiny- just an added surprise. He also had transferred the plates and given us a few gallons of gas! This was a very pleasant experience- not once did I feel like anything was shady, over priced or compromised. We left with a beautiful car and very happy with our experience at Crowley! Thanks guys! We will be back when we need another! More
by Elzabethgray63
Employees Worked With
Joey in sales; Tom in financing
July 24, 2012
I went in to buy a car on a Sat morning, I had joey Pellegrino as my salesman,who we had made and appt to see for that morning. Joey showed up late to meet us, then he was annoyed that I wanted to tes Pellegrino as my salesman,who we had made and appt to see for that morning. Joey showed up late to meet us, then he was annoyed that I wanted to test drive more than one car. Another couple came wanting him to be their salesman so he got even more annoyed with us, when I commented that I was sorry that I was taking up his time he replied " ya well it is only the busiest day of the week" making us feel very uncomfortable. When we finally made a decison Joey made us put down a 1000.00 deposit on the car and had me call my insurance agent and put insurance on the car, when my agent asked what bank was financing us Joey pointed to a bank on a piece of paper and said "tell him this one because it's who we usually use." I had to leave to go to work and all week my husband had been calling to find out what was going on with the car. Buy Thurs of the following week they still had not even run my credit so the following sat we went back in to get our deposit back and they refused to give it back saying we would need to come back on Monday. When I went in on monday they refunded my debit and told me the money would be in my account by the end of the day and I still have not gotten my money back. I have gotten overdraft charges and billed for insurance on a car I never owned. Crowley has not taken any responsibility for any of this. DO NOT BUY FROM CROWLEY!!!!!!! This was the worst experience we have ever had!!!! P.S I went to Berterra Subaru in Hartford on Sat July 21, 2012 and within one hour I had test driven, purchased and drove home in my new car. Go there these people really care about the customer. I was treated like I was the only one there and taken care of in an exceptional mannor. Berterra Subaru of Hartford Is EXcellent!~ Crowley Sucks! More
by Jody St.Laurent
Employees Worked With
Joey Pellegrino
July 22, 2012
Great overall experience! Mike went above and beyond any expectations I had. Would highly recommend this dealership to anyone looking for a hassle free experience! expectations I had. Would highly recommend this dealership to anyone looking for a hassle free experience! More
by JMLang
Employees Worked With
Mike Bucchieri
