Crowley Kia
Bristol, CT
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Jose did a phenomenal job! The dealership was spotless Jose did a phenomenal job! The dealership was spotless and all the salesman were friendly and extremely courteous. I would recommend your deale Jose did a phenomenal job! The dealership was spotless and all the salesman were friendly and extremely courteous. I would recommend your dealership to others. I gave the workmanship a "2 - bad" solely based on the detailing. The inside was dirty. The buffing on the outside was terrible! There was bare metal on the rocker panel, they did not even dab it with a primer. It looks like they tries to just rush it out the door. My wife spent Tuesday cleaning it for me. My father was in the car business, if I ever let a customers car go out like this one he would have my butt. More
Butch & Ruben were extremely helpful in making my dream come true to own a new vehicle :) I will defibately recommend them. They did what it takes to make it happen. I will pass the word around and g dream come true to own a new vehicle :) I will defibately recommend them. They did what it takes to make it happen. I will pass the word around and get MY customers to go to Crowley to purchase any new or used vehicle. I can't express how happy I am!!! More
Every person was making sure we had a positive experience! Rob B. Was great in making the deal to work out well. No pressure at all from the sales department! Thanks all!! experience! Rob B. Was great in making the deal to work out well. No pressure at all from the sales department! Thanks all!! More
By far the most relieving car buying experience ever! Tom and Mike B took the time to pick out the perfect vehicle for me and Tom was more than willing to go the extr mile to make sure I knew how to work th and Mike B took the time to pick out the perfect vehicle for me and Tom was more than willing to go the extr mile to make sure I knew how to work the Bluetooth system in the car as I am not the most technologically advanced person!!! Kara in finance was also amazing . The whole experience was delightful as it could be purchasing a car and I will make sure to recommend anyone to Crowley Kia if they are in the market for a new car. Thanks guys!!! More
THE MOST DISHONEST & CROOKED DEALERSHIP I'VE EVER ENCOUNTERED. On February 17, I spent time at Crowley Kia located in Bristol, Ct. Before going to the bank and putting down a deposit, I was assured ENCOUNTERED. On February 17, I spent time at Crowley Kia located in Bristol, Ct. Before going to the bank and putting down a deposit, I was assured by Ryan Lanza in Sales that my deposit was 100% refundable if I decided not to go w/ the vehicle. I was hesistant as the receipt didn't state any terms. Ryan assured me they were a reputable business and would stand by what they told me. The following week, I called Ryan and told him that I would not be going w/ the vehicle. He said he would get the refund mailed to me. I also spoke with Tom in Sales the following week. He said Ryan mispoke but that they would honor their terms with me and mail me a check within the next few days. Weeks went by w/ no return phone call. I called this morning (March 4th) and spoke w/ Mike, Manager of sales who said I would not be refunded as his Sales people mispoke. This dealership is crooked and has stolen from me. They do not stand by their agreements. I want a refund immediately. I will make sure everyone knows about their deceitful business practices and will write every review possible telling the public of thier dishonesty. They are complete LIARS and THIEVES. More
Very dishonest people. They contine to change their story as to why something is not covered under warranty. Brought my vehicle to gengras kia and wow the same repair they continued to deny was covered. Trie as to why something is not covered under warranty. Brought my vehicle to gengras kia and wow the same repair they continued to deny was covered. Tried to contact Mr. Crowley several times and no returned call for weeks. Then he was just as rude as his service department. Very dishonest and would never bring my vehicle there again! More
Rob Boyle is an amazing car salesmen, he definitely knows how to create an exciting and warm atmosphere for everyone. He helped me through every step of buying a car and this being my first car, I was obviou how to create an exciting and warm atmosphere for everyone. He helped me through every step of buying a car and this being my first car, I was obviously worried. His personality and skills were top notch, making it easier to feel comfortable with the purchase. He definitely goes above and beyond what's expected; I will definitely recommend Rob to anybody I know that might be interested in purchasing a vehicle. Thanks! More
Overall I'm very satisfied with my experience working with Albert at Crowley Kia. He was very attentive to my needs and worked hard to make sure I got the deal I wanted in a timely manner. Throughout t with Albert at Crowley Kia. He was very attentive to my needs and worked hard to make sure I got the deal I wanted in a timely manner. Throughout the entire process he was respectful and made sure I knew that he was going to do whatever it took to get my business. I would highly recommend going in to talk with Albert if you're considering buying or leasing a new Kia. More
Robert delivered the best sales customer service ever.. He should be a manager.. He made me feel like he cares for his customers he's the best He should be a manager.. He made me feel like he cares for his customers he's the best More