Crowley Kia

Sales manager soured us on experience We recently purchased a used car at Crowley Kia. Unfortunately it is not an experience we would ever want to repeat. Our sales person, Erik, was quite We recently purchased a used car at Crowley Kia. Unfortunately it is not an experience we would ever want to repeat. Our sales person, Erik, was quite pleasant. If we could have worked solely with him on this sale, it probably would have been fine. However, he had to go through the manager, Ryan, on several matters. Ryan's poor attitude and condescending manner towards a customer very nearly had us leave without the car and assured that we would not recommend this dealership in the future. In addition, the car was not clean inside or out, not even vacuumed - the seats were covered in animal fur and we had to scrape off a piece of candy stuck on a seat. I know this was a used car - but not even a minimal effort was made at making it ready to take home. A follow up call by us after the sale to clarify an accounting question was met with a defensive attitude from Ryan rather than a helpful or forthcoming one. More

Don't go! I went to Crowley a couple weeks ago looking for a new Kia Sorento. I spoke with Chris who had me test drive a sorento and then talked me into putting I went to Crowley a couple weeks ago looking for a new Kia Sorento. I spoke with Chris who had me test drive a sorento and then talked me into putting a deposit down on a specific SUV to hold the vehicle while they worked out the financing. After me calling them for 3 days straight, they finally call me back and told me that the specific car I put a deposit on is no longer in the lot; and it was sold. The sales manager "Craddy" (?????) was very nice while I was there but then quickly turned sour when I asked why the car that I put a deposit on was SOLD. His specific words were "Why are you badgering me?" ... Awful customer service, dishonest people. What do they take a deposit for when they sell the cars anyway???? Went to Shakers Kia in Watertown the next day and left with my bran new Kia Sorento- couldn't be happier with their service, and staff!! Go to Shakers!! More

Crowley Kia Great deal on the car and they worked with me to get the monthly payment that worked for my budget! I would recommend this dealership to all my friend Great deal on the car and they worked with me to get the monthly payment that worked for my budget! I would recommend this dealership to all my friends. More

Car Search Visit Great service. Worked to get me as close to pricing as I wanted. Very personable & relateable. Answered all of my questions. Helped me set up my blue Great service. Worked to get me as close to pricing as I wanted. Very personable & relateable. Answered all of my questions. Helped me set up my blue tooth. More

overall pleasant buying experience. Friendly and helpful service. Truly met all my purchasing needs. Sales staff worked with me to find the right vehicle to fit my needs. General manager Friendly and helpful service. Truly met all my purchasing needs. Sales staff worked with me to find the right vehicle to fit my needs. General manager helped to put me into the perfect vehicle. Thanks for everything. Overall a pleasant buying experience. More

Kia, Kalani and Chris Chris was awesome to work with on the slaes end of my purchase. Having just helped sell my girlfriend her Kia just 3 weeks ago, we both returned for t Chris was awesome to work with on the slaes end of my purchase. Having just helped sell my girlfriend her Kia just 3 weeks ago, we both returned for this purchase, and he was just as professional,personable and made it a great experience..... Kalani is an asset to that place!!!. He gets it done !! He made sure the deal was fair, and was there every step of the way. Straight up, just like it should be, and was. Looking forward to working with those two guys soon to get my girls daughter into one now. More

Happy Bob, Scott and Ed are always willing to help and explain everything to me. They are friendly and helpful. They always answer all of my crazy questio Bob, Scott and Ed are always willing to help and explain everything to me. They are friendly and helpful. They always answer all of my crazy questions. More

awesome experience Christopher Ramos was awesome, we took the car for a drive, no pressure from Christopher to buy the car. He introduced me to his team mates.. just an Christopher Ramos was awesome, we took the car for a drive, no pressure from Christopher to buy the car. He introduced me to his team mates.. just an awesome experience. I would recommend Crowley dealership to all my friends and family - thank you More

got the 2015 Forte sx I was looking for I've been looking for a 2015 KIa Forte SX with a manual transmission and nav /no luck. I located the car and color i wan't in NY and NJ, but I didn't I've been looking for a 2015 KIa Forte SX with a manual transmission and nav /no luck. I located the car and color i wan't in NY and NJ, but I didn't want to travel out of state to get one. Enter Crowley Kia and Erik Atkinson who I had talked to last year. Erik said sure I can get you that car in two to three days, I just couldn't believe that he could do it. So he and the sales manager worked with me to get the car at the price I was looking for, and the car was at Crowley in three days. Even though the dealership was under construction the car was prepared and presented on time and I love the new Forte SX it's everything and more than I thought it would be. It came serviced and with a full tank of gas. Thank you Erik Atkinson and Crowley Kia! More