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Crowley Kia

Bristol, CT

3.5
227 Reviews

223 Broad Street

Bristol, CT

06010

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Showing 227 reviews

November 18, 2016

Got Cheated with Warrenty and Paint protection plans This guys offered me unnecessary warrenty and Paint Protection. when I insisted that I don't want they told me that I can cancel in one month. Howeve More

by Imamshaik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kara, Syed and Many more who promise me every time to assist but tell me the same story again and again...
Feb 20, 2017 -

Crowley Kia responded

I'm very sorry to hear about this. We would like to contact you directly to accurately identify your issue and resolve your concerns. Please provide us with your contact information and any other information regarding who you worked with so we can better train our employees to ensure that this doesn't occur again. Sincerely, Ryan Durbiano General Manager, Crowley KIA

November 17, 2016

My experience when shopping for a car. I was approached in a friendly manner. I was not pressured while being shown my choices my questions were answered. No one was rude or unaccomidating More

by Judi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Fil, John the finance person, Kalani, the insurence person was pleasant young Lady who's name I can not remember.
Feb 20, 2017 -

Crowley Kia responded

I'm very pleased to hear that you had a positive experience with us and that we were able to meet your needs. Thanks for mentioning that in your review! We hope to see you again soon. Sincerely, Ryan Durbiano General Manager, Crowley KIA

November 13, 2016

Great experience Fast friendly service, no don't payments and guaranteed approval.These guys will work with you to get you into a car that you would like More

by Ford man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Boyle
Feb 20, 2017 -

Crowley Kia responded

I'm happy to hear that we were able to meet your needs! I'll be sure to let our staff know that you were pleased with their service and your overall experience. Thank you for your positive review. Sincerely, Ryan Durbiano General Manager, Crowley KIA

November 06, 2016

clean place the waiting area is clean the price of my oil change was great the people were friendly snacks and beverages were available WiFi was great More

by catherine patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott patterson
Nov 07, 2016 -

Crowley Kia responded

Hi Catherine, We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Ryan Durbiano General Manager Crowley KIA

November 01, 2016

Highly recommend! Adam Sokolski was very helpful, knowledgeable, and friendly. Everyone I dealt with was personable and professional. The dealership was clean and we More

by Swizzler68
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Sokolski
Nov 07, 2016 -

Crowley Kia responded

Thanks for your positive review! I’ll let Adam know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Ryan Durbiano General Manager Crowley KIA

October 28, 2016

Great service department! Rock solid service department. Every issue whether big or small is dealt with with expertise as well as professionalism - and SPEED! I highly reco More

by Christopher Connolly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Durbiano
Oct 31, 2016 -

Crowley Kia responded

Hi Christopher, We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Ryan Durbiano General Manager Crowley KIA

October 18, 2016

awesome Worked hard to get me approved for a loan even with bad credit..Rob Boyle and Eric are the best! Awesome experience ..customer service was great More

by taortiz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rob Boyle and eric
Oct 24, 2016 -

Crowley Kia responded

We're glad you had a good experience with us here at Crowley! Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Ryan Durbiano General Manager Crowley KIA

October 11, 2016

Good experience Everything that was talked about over the phone (like price, fees, items on car) was the same when I arrived. Rob was true to his word and everything More

by michael c Connolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Oct 17, 2016 -

Crowley Kia responded

Thanks for your positive review! I’ll let Rob know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley Kia! Sincerely, Ryan Durbiano General Manager Crowley KIA

October 07, 2016

Dont buy any warrenty from Crowley Kia I purchased my car in June 2016 and at that time I was told that it will cost only 20 dollars in addition for warrently. once I reviewed with finance More

by Imamshaik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kara Dolittle and Syed
Oct 10, 2016 -

Crowley Kia responded

At Crowley Auto we are all very concerned with customer satisfaction. We would like to contact you directly to ensure that we can accurately identify your issue as well as make every effort to address each and every one of your concerns. We want to make this right and make certain that you become a satisfied customer. Please let us know how we can contact you directly to gather the details of your issue so we may remedy all your concerns. Sincerely, Ryan Durbiano General Manager Crowley KIA

September 25, 2016

Always satisfied Never any problems... only issue was I never received a return call on trading in my forte from Eric to do a new lease. Text, email and calls failed s More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
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