Crowley Kia
Bristol, CT
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Another great buying experience. 3rd timer. Easy purchase experience. Mike and Tom were great to work with. Very accommodating and made sure we were happy with our choice throughou 3rd timer. Easy purchase experience. Mike and Tom were great to work with. Very accommodating and made sure we were happy with our choice throughout the process. More
A pleasant car buying expieriance. Arthur Fil was very polite and helpful in assisting me with my new car purchase. The dealership was well stocked, very clean and well lit. Arthur Fil was very polite and helpful in assisting me with my new car purchase. The dealership was well stocked, very clean and well lit. More
Great buying experience We decided to live on the edge and purchase a mini-van. We had purchased from Crowley about 12 years ago, liked the service back then so we figured we We decided to live on the edge and purchase a mini-van. We had purchased from Crowley about 12 years ago, liked the service back then so we figured we'd start there. I'm so glad we did. We were honest and said we really didn't want new, told them what we were looking for and our budget. Within a week or so, we got a call, and they had exactly what we were looking for. During this week of waiting, Ted must of text me at least once a day letting me know what they had coming in, and if I'd be interested in something a little different. It was nice to know they were actively working for me. More
Best buying experience I ever had. Art Fils went out of his way to get the car I wanted at a price I could afford. In picking up the car, I was introduced to all the service personnel w Art Fils went out of his way to get the car I wanted at a price I could afford. In picking up the car, I was introduced to all the service personnel who welcomed me. Most unusual. As a senior, the new electronics could be overwhelming. Art said to come in any time if I needed help. That is comforting. I have to add the facility was impressive and looking forward to the new drive-in service bays, More
service on my vehicle work was done quickly and I was not pressured for any additional work. was advised as to what may be needed at my next visit work was done quickly and I was not pressured for any additional work. was advised as to what may be needed at my next visit More
Great people and dealership. Purchase was a breeze! As an out of state purchase, everything went well. After driving all the way from NY to CT, i was able to get the car within 3 hours. No hassle, no st As an out of state purchase, everything went well. After driving all the way from NY to CT, i was able to get the car within 3 hours. No hassle, no stress in haggling (already got the car with the best price out there). Thanks to Kalani Lopa, Michael Martella and Erik Atkinson for the outstanding service you have given me. More
Awesome dealership The staff were all wonderful to work with. There was no surprises when we went to finalize our purchase. Our salesman, Butch was very knowledgeable a The staff were all wonderful to work with. There was no surprises when we went to finalize our purchase. Our salesman, Butch was very knowledgeable and helpful. More
A seamless transaction Fairly short time between selecting our vehicle and closing on it. Very much appreciate the sales staff not using high pressure sales "tactics". Rob Fairly short time between selecting our vehicle and closing on it. Very much appreciate the sales staff not using high pressure sales "tactics". Rob (our sales person) was a pleasure to work with. More
Amazing customer service The 2 gentlemen we worked with, our salesman and the financial guy were amazing. We had a difficult situation and they were very patient and did every The 2 gentlemen we worked with, our salesman and the financial guy were amazing. We had a difficult situation and they were very patient and did everything in their power to help us, and they did. We will go there everytime we need to buy a vehicle! More
Second-time customer - same positive experience My wife and I purchased a Kia Forte in 2012 and had a very positive experience - good price, fair financing and for the past 4+ years the Service Dept My wife and I purchased a Kia Forte in 2012 and had a very positive experience - good price, fair financing and for the past 4+ years the Service Dept has been nothing less than top-notch. We decided to trade the Forte in for an Optima EX, and once again had a very easy/non-stressful buying experience. Mike Martella was our salesman, and he did a great job both in listening carefully to what our needs were as well as taking time to explain the (many) features of the car we were looking for. When it came to financing, initially I was not at all happy with the terms, however, as soon as this was discussed the issue was rectified and both he and Mike made sure that we were fully satisfied before completing the sale. At no time were we kept waiting more than a few minutes, and our new car was clean, gassed up, and ready to go as soon as the paperwork was signed. As a Crowley Kia customer for the past 4+ years, I have never had an issue that has not been solved courteously and satisfactorily. More