
Crowley Chrysler Jeep Dodge Ram
Bristol, CT
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Great experience! I discovered Crowley after an unfortunate encounter with a misleading sales person at another dealership. The Crowley experience couldn't have been b I discovered Crowley after an unfortunate encounter with a misleading sales person at another dealership. The Crowley experience couldn't have been better. They new how to treat their customers and were dog friendly. I'm from NJ and would make the trip again if I needed another car. More
Brought charger in for first service. It was done on timely basis. Very satisfied. Car was ready when promised. Didn’t feel rushed considering all going on with Covid timely basis. Very satisfied. Car was ready when promised. Didn’t feel rushed considering all going on with Covid More
Easiest vehicle purchase ever Everyone at Crowley was very friendly and made my new vehicle purchase extremely easy and stress-free . They were very accommodating and made every Everyone at Crowley was very friendly and made my new vehicle purchase extremely easy and stress-free . They were very accommodating and made every step of the process very smooth More
Another Great Experience!! Always a great experience working with Chris. My husband and I have purchase several vehicles from him and we wouldn't have it any other way :-) Eve Always a great experience working with Chris. My husband and I have purchase several vehicles from him and we wouldn't have it any other way :-) Everyone at the dealer is always nice and courteous. Even when going in for service, I have always had a great experience and if something was ever wrong, they always make sure to correct any mistakes to make sure we are satisfied. Thank You Crowley! More
Always a pleasure to do business with Crowley! Although there was a wait for the oil change, everything was done with professionalism. Thank you very much! there was a wait for the oil change, everything was done with professionalism. Thank you very much! More
Donny was incredibly helpful when explaining both cars I was looking at. I would highly suggest working with him for his knowledge, guidance, and friendly attitude. Mark Carlone was the wizard behind the cu was looking at. I would highly suggest working with him for his knowledge, guidance, and friendly attitude. Mark Carlone was the wizard behind the curtain in working the numbers to help me get in the vehicle of my dreams. I will most definitely be going back when it is time for a new car in the future. I highly recommend Crowley Chrysler, Dodge, Jeep, Ram. 10/10 service and all the staff is incredibly welcoming! More
Great experience working with Mark to buy my new Jeep Gladiator. Very professional and responsive to my questions. Made the whole buying process really easy to navigate. Thanks again! Gladiator. Very professional and responsive to my questions. Made the whole buying process really easy to navigate. Thanks again! More
Not the best experience for my first service visit! I had to take my car a second time to Crowley due to the fact that the recall that was supposed to be done was not, on my first visit. Instead I got a I had to take my car a second time to Crowley due to the fact that the recall that was supposed to be done was not, on my first visit. Instead I got an oil change that I did not ask for and, did not need. It was difficult reaching the service department to discuss this issue but I realize that COVID-19 impacted ability to fully provide immediate customer service. Of course, when I entered a sales extension, I got right in!! I finally spoke with a service manager who explained what he thought had happened and he recitfied the situation with another appointment. Something that I really noticed when I entered your service department. No one greeted me or other people who entered the office. They all appeared too busy to look up and acknowledge their customers. Something to think about and work on. I am having second thoughts about using Crowley in Bristol for future service needs. Margaret More
Mixed feelings I brought my truck in for an oil change and brakes at Crowley in Bristol. The service leader, Jim, was outstanding. He accommodated the brake service I brought my truck in for an oil change and brakes at Crowley in Bristol. The service leader, Jim, was outstanding. He accommodated the brake service while I waited. In addition, Jim mentioned a tire sale they were having and I could not beat the price and he managed to rearrange the schedule and continue working on the truck. Awsome job to Jim and staff. However when I was presented with a $1500 bill, I was furious as when I bought the truck the sales team sold me a oil change and brake change for as long as I own the vehicle for $4000. Had the sales people at Crowley not misled me I could have done the brakes myself. The service team was great but watch the sales people as the are dishonest! More
Called to make an appointment for an oil change during this pandemic and they didn’t have a spot available for me but told me to come in and they managed to squeeze me in. Everyone was very accommodating this pandemic and they didn’t have a spot available for me but told me to come in and they managed to squeeze me in. Everyone was very accommodating, pleasant and professional. It has always been a pleasure taking my vehicle to Crowleys for service. More