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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,299 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,299 reviews

September 11, 2020

Contract oil change and tire rotation were fine. Suggested $500 additional repairs were unnecessary according to my "trusted" mechanic. One of several issues with this service group...... Sales dep More

by jeepone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Stroker
Sep 14, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

We are very sorry you had a negative experience with us at Crowley CDJR. We are focused on customer satisfaction, please contact our management team directly so we can gather the details of your issue and so we may remedy all your concerns. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

September 08, 2020

This was my second oil change/tire rotation at Crowley Jeep. Both experiences were fantastic. Quick service. They took great care during the pandemic to cover my steering wheel etc. Everyone was wearing m More

by DZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do Not Recall
Sep 14, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

September 08, 2020

Brought my Ram 1500 in for service to find the root cause of multiple electronic issues I was experiencing. While they tried hard to find what was behind the issues I was experiencing they seemed to have dis More

by RUBYRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ghezzi
Sep 14, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! I’m so happy you had such a great experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

September 07, 2020

Donny was great! Very honest and helpful. He checked in consistently as most of our interaction was virtual. Once at the dealership it was very easy and safe to get in and sign the paperwork. Very happy. More

by austin.begin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Dickshinski, Phil
Sep 14, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Thanks for your feedback. We’re glad you had a good experience and the team at Crowley CDJR values your feedback. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

September 07, 2020

Great overall experience purchasing my new Jeep from this dealership. Both Alan and Bill were very helpful and patient as we worked through the final steps to owning a new Jeep. Will do business with these f More

by bmarquis0504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Bryant, Bill
Sep 14, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave a review. The team at Crowley CDJR is happy you had a good experience. We will use your feedback to improve the customer experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

September 02, 2020

I had repair work done. Brandon and Tony were 2 of the people I talked with during the time my car was at Crowley's. Both were very helpful. I also appreciated the updates I received on the progress of th More

by Sandy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mastroianni, Brandon Pandell
Sep 14, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback. We’re happy you had a positive experience at Crowley. Your feedback will help us make a better customer experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

September 02, 2020

Donny D helped make my first Jeep purchase painless and easy. He took the time to listen to my concerns and answer my questions. Even when he was busy with other customers, he still made sure I was attende More

by Jeep reviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny D.
Sep 14, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Thanks so much for your kind words! I’m pleased we were able to meet your needs. Enjoy your new ride! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

September 01, 2020

Jim in service met with me prior to my appointment. He plainly and carefully explained the needed attention/parts for my 2007 Commander. My appointment was on time to start and finished early. Rides back More

by dbscherer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ghezzi
Sep 14, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

I’m glad you had a good experience with all of us here at Crowley CDJR! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

September 01, 2020

Had a scheduled appointment for Monday morning for oil change and cooling system clean and flush.. Waited on within minuets of arriving. Van was ready for pick up just after noon. Everyone was very courte More

by beebe.georgeanddi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Jon, Aelaina, Phil, Mark
Sep 14, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback. We’re happy you had a positive experience at Crowley. Your feedback will help us make a better customer experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

August 31, 2020

The staff at Crowley CJD greeted me promptly and with friendliness and enthusiasm. Each team member was highly knowledgeable about the vehicles and programs. The sale and delivery of my vehicle was quick More

by John H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill W., Donny D., Ted O., Alaina G., and Paul, Tom Modeen, Mark Carlone, Tim Stroker
Sep 14, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Dear John We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

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