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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,299 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,299 reviews

November 21, 2020

I've never had a bad experience with Crowley Jeep--from sale to service. Everyone I've dealt with has been helpful, friendly, and professional, in particular, Mark Antoinetti, who is great to work with! More

by revasser2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Antoinetti
Dec 08, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! I’m so happy you had such a great experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

November 19, 2020

Took my car in for a service oil change and headlight a Jeep renegade. They had my car for 10 hours 10 hours.. it was for an oil change and a front headlight replacement bulb also diagnostics this should h More

by jvukmir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Modeen, Mark Carlone, Tim Stroker
Dec 08, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

We’re very sorry about your negative experience at Crowley CJDR. We want to make your situation right until you are completely satisfied. Please contact our management team directly. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

November 17, 2020

Poor communication. I was told over the phone it would be $31 to replace my head light, I showed up and it was $81. The only reason I keep going is because I have free oil changes from the warrantee I purcha More

by mb22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure
Dec 08, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for sharing your concerns with us. The team at Crowley CJDR wants to make sure all of your concerns are addressed because customer satisfaction is our number one priority. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

November 14, 2020

Poor communication, and even worse customer service! They replaced the radiator on my 17 Ram Promaster 1500 under warranty, and now I have electrical issues and a factory installed remote start that no longe More

by TeeKayOhh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Ghezzi
Dec 08, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

We’re sorry you did not have the experience you expected. Crowley CJDR is dedicated to customer satisfaction and we want to make this right. Please contact our management team directly. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

November 12, 2020

Very good service.People are quick with service and are Very good service. People are quick with service and are always nice to deal with. I have dealt with Crowley service with two of my cars and I do not More

by Cbayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Carlone
Dec 08, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

November 09, 2020

Great experience!Staff was very professional, Great experience! Staff was very professional, knowledgeable and friendly. Explained in detail during the delivery process how vehicle works and lin More

by Dboynton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Bryant
Dec 08, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! I’m so happy you had such a great experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

November 06, 2020

Great staff and environment, loved my experience in sales! I will definitely purchase any future vehicles from this dealership, nothing but great things to say. More

by Dylangall94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Modeen, Mark Carlone, Tim Stroker
Dec 08, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

I’m glad you had such a great car buying experience. Thanks for the kind words! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

November 06, 2020

Seamless car buying experience. Will definitely be referring people. Thanks again for taking care of me Mark & Ted and going above and beyond. I look forward to a long relationship with jeep. More

by AR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Owczynko, Mark Carlone
Dec 08, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to write a positive review! I’m glad our team at Crowley CJDR was so helpful in finding you the car of your dreams. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

November 04, 2020

Great customer service. I am very pleased with our experience at Crowley, Jon Bryant was a great salesman, very straight forward. He successfully got me into the car of my dreams! More

by Nikkispero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Bryant
Dec 08, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

That’s great to hear you had such a positive experience here at Crowley CJDR! I will be sure to let our team know! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

November 04, 2020

Fourth car from them, every time I hope it will be better but it’s not. They are polite but sneaky, they will promise you one thing but then write something different in your contract and hope you don’t noti More

by Ksbriglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
Dec 08, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

We are very sorry you had a negative experience with us at Crowley CJDR. We are focused on customer satisfaction. Please contact our management team directly so that we can remedy any concerns you have about your visit. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

Dec 08, 2020 -

Ksbriglia responded

Already tried calling directly to get this extra fee taken off. If this has changed you can call me.

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