
Crowley Chrysler Jeep Dodge Ram
Bristol, CT
Filter Reviews by Keyword
By Type
Showing 1,299 reviews
I've never had a bad experience with Crowley Jeep--from sale to service. Everyone I've dealt with has been helpful, friendly, and professional, in particular, Mark Antoinetti, who is great to work with! sale to service. Everyone I've dealt with has been helpful, friendly, and professional, in particular, Mark Antoinetti, who is great to work with! More
Took my car in for a service oil change and headlight a Jeep renegade. They had my car for 10 hours 10 hours.. it was for an oil change and a front headlight replacement bulb also diagnostics this should h Jeep renegade. They had my car for 10 hours 10 hours.. it was for an oil change and a front headlight replacement bulb also diagnostics this should have only taken at the most 4 hours More
Poor communication. I was told over the phone it would be $31 to replace my head light, I showed up and it was $81. The only reason I keep going is because I have free oil changes from the warrantee I purcha $31 to replace my head light, I showed up and it was $81. The only reason I keep going is because I have free oil changes from the warrantee I purchased. Besides my oil changes, I have had issues with every additional appointment. More
Poor communication, and even worse customer service! They replaced the radiator on my 17 Ram Promaster 1500 under warranty, and now I have electrical issues and a factory installed remote start that no longe replaced the radiator on my 17 Ram Promaster 1500 under warranty, and now I have electrical issues and a factory installed remote start that no longer functions. They want to charge me $200+ to fix their screw up because even though I bought the “bumper to bumper” extended warranty, it doesn’t cover electrical transmission/receiver devices like my remote starter. I have also picked up my vehicle and had to bring it back so they could fix scratches and chips that they put in the paint during service. I have taken the van across the country and back twice, and Crowley’s has done more damage to my vehicle in the time they have had it to service the vehicle...Steer clear of the service manager Jim, he won’t care about you as a customer, or at least he didn’t seem to care for me... More
Very good service.People are quick with service and are Very good service. People are quick with service and are always nice to deal with. I have dealt with Crowley service with two of my cars and I do not Very good service. People are quick with service and are always nice to deal with. I have dealt with Crowley service with two of my cars and I do not have any complaints. More
Great experience!Staff was very professional, Great experience! Staff was very professional, knowledgeable and friendly. Explained in detail during the delivery process how vehicle works and lin Great experience! Staff was very professional, knowledgeable and friendly. Explained in detail during the delivery process how vehicle works and linked to my app on cell phone. More
Great staff and environment, loved my experience in sales! I will definitely purchase any future vehicles from this dealership, nothing but great things to say. sales! I will definitely purchase any future vehicles from this dealership, nothing but great things to say. More
Seamless car buying experience. Will definitely be referring people. Thanks again for taking care of me Mark & Ted and going above and beyond. I look forward to a long relationship with jeep. referring people. Thanks again for taking care of me Mark & Ted and going above and beyond. I look forward to a long relationship with jeep. More
Great customer service. I am very pleased with our experience at Crowley, Jon Bryant was a great salesman, very straight forward. He successfully got me into the car of my dreams! experience at Crowley, Jon Bryant was a great salesman, very straight forward. He successfully got me into the car of my dreams! More
Fourth car from them, every time I hope it will be better but it’s not. They are polite but sneaky, they will promise you one thing but then write something different in your contract and hope you don’t noti but it’s not. They are polite but sneaky, they will promise you one thing but then write something different in your contract and hope you don’t notice. Make sure to read carefully before signing. More