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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,299 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,299 reviews

December 31, 2020

So Pleased with this dealership, Happy with my 2020 Jeep Grand Cherokee. Had the service oil and oil filter changed and tire rotation, under 45 minutes, OUTSTANDING. Caroline was helpful, Courteous , and a More

by father.cloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Morales, Tom Modeen, Mark Carlone, Mike Hultman
Jan 08, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

December 30, 2020

Horrible customer service from the service department, they know it and don't care. The whole facility is empty of customers and they still can not answer the phones. Those who claim a fast service a More

by Screenname
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
I did not work with those listed above.
Jan 08, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Here at Crowley CJDR we take customer satisfaction very seriously. Please contact our management team directly so we can make this right. We want to make every effort to address your concerns. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

December 27, 2020

The sales department does a very good job. The service department is horrifying they are rude they are dirty they are disrespectful and it is run by an unethical line piece of garbage by the name of Mike More

by Rcara26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hultman
Jan 08, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

We’re very sorry about your negative experience at Crowley CJDR. We want to make your situation right until you are completely satisfied. Please contact our management team directly. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

December 27, 2020

I loved the fact that you have woman in the garages, They were so friendly . They knew there stuff. I say way to go to the ladies! More

by snowflakeauntie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Jan 08, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Thanks for taking the time to leave a positive review! I’m glad all of your needs were met at Crowley CJDR. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

December 22, 2020

great customer service, products and always professional and courteous. Our experience from the purchase and continuing over the past 29 months has been great! Highly recommend them! More

by rlicata1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Dec 22, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

I’m so glad our team was able to meet all your needs at Crowley CJDR! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

December 22, 2020

I enjoyed working with Donny, Gene and Stan and they were all very accommodating in dealing with me in the finding and acquisition of the Ram truck that I was looking to purchase More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Dec 22, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Thanks so much for your kind words Steve! I’m pleased we were able to meet your needs. Enjoy your new ride! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

December 21, 2020

Fast, courteous service appointment. Whole process took only about 20 minutes. I would highly recommend the service department. I was really expecting a much longer wait but was very pleasantly surprised More

by gjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Dec 22, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! I’m so happy you had such a great experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

December 20, 2020

I was satisfied with the overall experience, working with Donnie was Direct and to the point. Appreciated not having to do the typical “dance”. Will be returning for another vehicle. More

by jamiebach660
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny , Mark Carlone
Dec 22, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to write a positive review! I’m glad our team at Crowley CJDR was so helpful in finding you the car of your dreams. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

December 18, 2020

I had an oil change yesterday evening. I was in and out in provably 15 minutes. Very professional and also applied a coupon. Thank you again Jeep!! More

by Kendall M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Dec 22, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

Kendall, I’m so glad our team was able to meet all your needs at Crowley CJDR! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

December 18, 2020

All service representatives were very professional and my appointment time was kept by them. Service was performed in a timely fashion. Thank you so much. More

by Jimmyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline, Valerie , Mike Hultman
Dec 22, 2020 -

Crowley Chrysler Jeep Dodge Ram responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

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