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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,299 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,299 reviews

June 30, 2021

Receptive. Accommodating. Responsive. Would do business with them again in the future. More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon bryant, Tom Modeen, Mark Carlone, Mike Hultman
Jul 06, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi George, Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism and your car buying experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

June 29, 2021

Everything went well with this appointment. I also spent time speaking about a new jeep with Bill W and Jon, the process started off very well More

by Phillesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Jun 30, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi there, We’re glad you had a good experience and thank you for leaving a review. We value your feedback and will use it to make sure everyone leaves a satisfied customer. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

June 28, 2021

I had the privilege of working with Chris Winter for a third time and he is fantastic. Jon Bryant was great as well. They were both very accommodating, professional, friendly and a pleasure to work with. More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Bryant, Chris Winter
Jun 30, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi Karen, Thanks for your positive review! I’ll let Chris and Jon know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

June 23, 2021

Good place to buy a Jeep, very clean service area More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie @ service advisor desk
Jun 23, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi Jim, We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

June 23, 2021

Excellent customer service. Timely attention to detail. No one is pushy or otherwise too ‘salesy’. Comfortable conversations. Excellent knowledge of products. Overall a very pleasant experience and a d More

by theunderhills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon B, Gene, others, Tom Modeen, Mark Carlone, Mike Hultman
Jun 23, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi there, Thanks for taking the time to leave a review. We value your feedback and will use it to make the customer experience even better. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

June 23, 2021

brought car in 4 oil change - left went quarter mi - wheel fell off - still don't know why mechanic removed wheel? - crowley doesn't know either - never an apology 4 putting lives in danger - picked up More

by crowley4970
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
mr attonellie
Jun 28, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi there, Please contact our management team directly to ensure that we can accurately identify your issue as well as make every effort to address each and every one of your concerns. We want to make this right and make certain that you become a satisfied customer. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

Jun 28, 2021 -

crowley4970 responded

i was promised an e-mail listing everything that was done to my chrysler town & country - still waiting? also still waiting for an apology not the excuse - that's what happens when you hurry.

June 23, 2021

Always a pleasure to Deal with Ted & Gene. Would go back again. More

by Higgy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted O and Gene
Jun 23, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi there, Thanks for your positive review! I’ll let Ted and Gene know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

June 22, 2021

I was given wrong information about oil change appointments by Mark Giannone and showed up on Saturday without an appointment June 19 2021. Caroline Morales Quickly remedied the situation seeing More

by brendabahme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline morales
Jun 23, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi there, Thanks for taking the time to leave a review. We value your feedback and will use it to make the customer experience even better. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

June 22, 2021

Great communication throughout the whole process. Nice job listening to my concern More

by Jibril385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Hafford, Mike Hultman
Jun 23, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hello there, We’re glad you had a good experience and thank you for leaving a review. We value your feedback and will use it to make sure everyone leaves a satisfied customer. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

June 21, 2021

Absolutely the worst service I have ever experienced. Terrible communication. Incomplete service - the vehicle had to go back multiple times. Sat there for weeks with no word from them. More

by TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hultman
Jun 23, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi there, Here at Crowley Chrysler Jeep Dodge Ram we never want customers to have a negative experience. We’re very sorry you did not have a good experience and we would like to speak with you directly to learn more. Please contact our management team directly. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

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