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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,299 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,299 reviews

July 30, 2021

This was a good experience. The staff was polite and on time. It's was easy to schedule my appointment and the waiting room was nice and had coffee More

by Van mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Modeen, Mark Carlone, Mike Hultman
Jul 30, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi there, That’s great to hear you had such a positive experience here at Crowley Chrysler Jeep Dodge RAM! I will be sure to let our team know! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

July 28, 2021

Great service! From scheduling the appointment to finishing up the Chrowley Chrysler crew are considerate, professional, and thorough. Not just this one time, but every time. More

by Ron B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline, Jovon, Mike Hultman
Jul 28, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi Ron, Thanks so much for your kind words! I’m pleased we were able to meet your needs. Enjoy your ride! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

July 26, 2021

As a customer I have chose Crowley Dodge & Jeep Dealership from prior positive experiences. What made it my worth while is to return to take advantage of my regular oil changes. This customer wo More

by Shil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Morales
Jul 28, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi Shel, Thanks for your feedback. We’re glad you had a great experience and the team at Crowley Chrysler Jeep Dodge RAM values your feedback. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

Jul 28, 2021 -

Shil responded

Thanks for acknowledgment! Shel

July 24, 2021

Great service and great tech. Very friendly and timely. Every was explained to me and they listened to my concern and was willing to work with me. More

by Shay4649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Jul 26, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi there, I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

July 23, 2021

Service was fast. The problem with my car was diagnosed very quickly and fixed efficiently. Staff was very polite and courteous. The car was ready exactly when they said it would be. More

by glennpurple11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and ???
Jul 26, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi there, Thank you very much for the positive review! I’m so happy you had such a great experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

July 20, 2021

Easy buying process, answered all of my questions. No pressure or hard selling. Was able to handle care of 99% of the buying process using email. More

by Mark S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted, Andy
Jul 21, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi Mark, Thank you very much for the positive review! I’m so happy you had such a great experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

Aug 06, 2021 -

Mark S responded

Thanks Tom - however now I've become concerned regarding service of my brand new Wrangler Rubicon. I've emailed my sales rep & the delivery Specialist both twice this past week and have yet to receive a response. I then contacted the Service dept directly via phone call and spoke with a very confused person who didn't seem to understand what I needed an appointment for. You see, I added an additional soft-top to my Jeep purchase however it had to be ordered. Once Crowley rec'd the soft-top deliver an appointment to have it installed was set up on 7/31 but I was out of town and forced to cancel. I called back on 8/2 to reschedule & was told I have an appointment on 8/7 (tomorrow, 8:00 AM) however I received no confirmation call, email nor did the service personal I spoke with ask me for any contact information. Since then I've reached out to the sales rep and delivery specialist to verify if I do indeed have an appointment and to say that 8AM wouldn't work for me as I'm several hours away & to request one after 10AM, however with no success. I'm really hoping my purchase isn't going to be a mistake in judgement. Thanks much for your attention, I'd sure really appreciate any help. Regards, Mark Sweet

Aug 13, 2021 -

Mark S responded

**Update** My sales rep was on a well deserved vacation and got right back to me. Very much appreciated and a satisfied customer here.

July 20, 2021

My experience with service on my Promaster van at Crowley was the best! The service advisor was friendly and would call me with updates on the progress they were making with the vehicle. They had me back on More

by henry.bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Hafford, James Ghezzi
Jul 21, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi Henry, Thanks for taking the time to leave a positive review! I’m glad all of your needs were met at Crowley Chrysler Jeep Dodge RAM. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

July 20, 2021

i am pleased with the service that i get at Crowley and my vehicle that i purchased from there five years ago. my van is doing well and i have had no problems with it as Crowley service it on a regular ba More

by rubyblackmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Jul 20, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi Ruby, Thank you so much for your feedback. We’re happy you had a positive experience at Crowley. Your feedback will help us make a better customer experience. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

July 19, 2021

I had a really great, and easy experience ordering a new Jeep Wrangler from Ted and Gene at Crowley Jeep. I really appreciate the time and patience they demonstrated. I definitely recommend Crowley. More

by Aaron B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Owczynko
Jul 20, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi Aaron, I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

July 17, 2021

Everyone one was friendly. The process was of getting your car in for service was very efficient and easy. The technicians were knowledgeable. Overall it was a good experience. More

by GVW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Modeen, Mark Carlone, Mike Hultman
Jul 20, 2021 -

Crowley Chrysler Jeep Dodge Ram responded

Hi there, Thanks for taking the time to leave a review. We value your feedback and will use it to make the customer experience even better. Sincerely, Tom Modeen General Manager Crowley Chrysler Jeep Dodge RAM

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