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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,299 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,299 reviews

February 13, 2024

They always take care of our issues in a timely manner. Very easy to work with. More

by HTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Feb 14, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

February 12, 2024

Only place we go to get our trucks serviced. The service department is second to none. The advisors explain very well on what repairs need to be done and others that are suggested. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Autunno , Tom Modeen, Mark Carlone, Mike Hultman
Feb 12, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for your loyalty and for choosing our service department for your truck servicing needs! We're thrilled to hear that you've had consistently positive experiences with us. Providing clear explanations of necessary repairs and suggested maintenance is a priority for our advisors, and we're glad to hear that they've been helpful in that regard. Your satisfaction is important to us, and we appreciate your kind words. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

February 10, 2024

Ann is the best! ! She should get her job back at quick lane! The other people that work there are rude! She got car in fast and got it fixed!! More

by Beanie89476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann marold the best , Mike Hultman
Feb 14, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 07, 2024

Only place I go for service, outstanding customer service. Fast and reliable, great communication.wont go anywhere else. More

by DAVEANDJANSIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Feb 07, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're truly honored to be your go-to place for service, and we greatly appreciate your loyalty and trust in us. Providing outstanding customer service, fast and reliable maintenance, and clear communication are our top priorities, and we're thrilled to hear that we've met your expectations. Thank you for your kind words and for choosing us time and time again. We look forward to continuing to provide you with excellent service in the future!

February 07, 2024

Always a pleasure to bring my car in for service. Anne makes the process seamless. More

by Jacpat25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne, Mike Hultman
Feb 07, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're thrilled to hear that your experience bringing your car in for service has been seamless with Anne's assistance. Providing a smooth and hassle-free experience is our goal, and we're glad Anne has consistently met your expectations. Thank you for your kind words and for choosing our services. If you ever need anything else or have any further feedback, please feel free to reach out. We look forward to serving you again in the future!

February 06, 2024

The service department was very helpful with the explanation of what was be done and relatively accurate in the amount of time I would be there. Mike and Mark answered my questions in a clear and c More

by mvino03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carlone, Mike Hultman
Feb 07, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're pleased to hear that our service department, specifically Mike and Mark, provided clear and concise explanations, making it easy for you to understand the service process. Ensuring our customers are well-informed and comfortable with the service being performed is a top priority for us. Thank you for sharing your positive experience, and please don't hesitate to reach out if you have any further questions or need assistance in the future. We appreciate your business!

February 01, 2024

Recently I had my Grand Cherokee in for a multi-day warranty repair. Drop-off was a breeze and an exceptionally nice loaner vehicle was provided. Throughout the process, from the time the issue was di More

by jsanchirico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Antonio
Feb 01, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're delighted to hear about your positive experience with the warranty repair for your Grand Cherokee. We're glad to know that you were treated with courtesy and respect throughout the process, and the quick turnaround exceeded your expectations. Thank you for recognizing Joe and our exceptional service team. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your business!

February 01, 2024

Excellent customer service and maintenance service. I have leased from the Crowley dealership several times and have received excellent and professional advice and service. I recently decided to pur More

by arlenezb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Bryant. Sales , Mike Hultman
Feb 02, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! We're delighted to hear about your excellent customer service experiences and the professional advice you've received at Crowley. We appreciate your loyalty and the "10 stars" recognition. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. Thank you for choosing Crowley, and we look forward to serving you in the future!

January 23, 2024

On top of there product , plenty of help along the way , the way a dealership should be run. More

by raymoonman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 23, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're delighted to hear that you had a positive experience with us. We strive to uphold the highest standards in customer service and ensure that our customers receive the assistance they need. If you have any further comments or if there's anything else you'd like to share about your experience, please feel free to let us know. Thank you for choosing us, and we look forward to serving you in the future!

January 23, 2024

Never had a unpleasant visit here but this time I waited 2.5 hours just to put on tires and alignment. I was there right when they opened and there was a line, maybe it was just a hectic day and too many a More

by jon.leoni27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
eric
Jan 25, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We apologize that your experience at Crowley CJDR was not to your satisfaction. Please contact the the Service Manager at your earliest convenience so that we can discuss this matter and hopefully resolve the issue. His number is 860 787-0149.

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