Crowley Chrysler Jeep Dodge Ram

I arrived at your place on Rt. 6, Bristol, for my oil change appt. on Wed., March 16th at 9:55 a.m. (I made this appt. at beginning of March with your service dept.). Your techni 6, Bristol, for my oil change appt. on Wed., March 16th at 9:55 a.m. (I made this appt. at beginning of March with your service dept.). Your technician, Eric, told me I wasn't on the computer list for servicing. I told him I, in fact, did make this appt. at beginning of March. He very much apologized for this error and promptly saw to it my vehicle would be serviced. I was in and out in about 1/2 hour. Eric was very pleasant and a pleasure to deal with in resolving this issue. He explained my service papers to me and assured me my dashboard read-out was correctly reset, as I told him a couple of times in the past it wasn't. Thank you, Eric, for excellent, empathetic & pleasant service to me and resolution of the problem yesterday morning. Pat Niski More

Was very impressed with how everyone worked together, very professional, and full of knowledge about our jeep very professional, and full of knowledge about our jeep More

Great service and great service personnel. I bought the vehicle there and got free oil changes. Although free, the service folks treated me like a paying customer. They were respectful, courte I bought the vehicle there and got free oil changes. Although free, the service folks treated me like a paying customer. They were respectful, courteous, effective and efficient! Kudos! More

They have always taken care of my jeep with care and professionalism and I will continue with them in the future 👍 professionalism and I will continue with them in the future 👍 More

Very professional staff. Mark & Phil went above and beyond to make my car buying experience a very positive one. Highly recommend Crowley dealerships. Mark & Phil went above and beyond to make my car buying experience a very positive one. Highly recommend Crowley dealerships. More

I took my Jeep Cherokee in on March 9th for and oil change and tire rotation. Spoke with Ann Marold, she was courteous, efficient and had great customer service skills change and tire rotation. Spoke with Ann Marold, she was courteous, efficient and had great customer service skills More

I recently had my Grand Cherokee's first "Wave"service visit performed at Crowley Jeep. Upon arrival I was promptly and courteously greeted by their Service staff members. Check-in was a breeze and I was visit performed at Crowley Jeep. Upon arrival I was promptly and courteously greeted by their Service staff members. Check-in was a breeze and I was directed to wait in their clean, comfortable customer lounge. Service was completed in what felt like no-time at all and I was back on the road, at zero cost to me. All in all it was an outstanding experience, and from scheduling, to getting the work performed, the professional Crowley Service team could not have been easier to work with. More

Great service ,but wait time for oil change are little lengthy .overall happy with service . lengthy .overall happy with service . More

I was very pleased with getting in and getting my car diagnosed , rides etc. Mark was a big help !! The driver was excellent who gave me a ride back and forth . My only complaint was I was on hold for 40 diagnosed , rides etc. Mark was a big help !! The driver was excellent who gave me a ride back and forth . My only complaint was I was on hold for 40 plus minutes before I could speak to anyone - that was unexpected and not what Crowley use to be like - that dent make me too happy but the young man was helpful and did his best to help me get an appointment !! All I can say is it’s not like the “old days” !! More

Efficient appointment time and completion of oil change, tire rotation, and air filter replacement. Will return again. tire rotation, and air filter replacement. Will return again. More