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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,299 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,299 reviews

June 11, 2023

This is our second time leasing from Crowley. We always receive top notch service from the sales team and the service department. Never have any issues and will be returning customers again and More

by Chzamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole , Mike Hultman
Jun 13, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for this amazing review. We appreciate you recognizing our staff and all the hard work they put into each and every transaction and customer. Please reach out if there is anything we can do for you.

June 09, 2023

Both john and Al Bryant were great to deal with. This was the fourth car deal in a row we did with these guys. The whole process was smooth quick and efficient. More

by mthiem20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bryant
Jun 13, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for taking the time to publicly recognize John and Al's hard work. We appreciate your repeat business and look forward to seeing you again.

June 07, 2023

Very Knowledgeable and easy to work on purchasing vs leasing the Wrangler! Provided me the details on the differences between Rubicon, Sahara and Willy Wrangler. More

by JFlo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Bryant - Sales Manager - 5 stars!, Tom Modeen, Mark Carlone, Mike Hultman
Jun 08, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

The pleasure of working with you was all ours. We appreciate the time you took to leave this review and cannot wait to work with you again. Welcome to the Crowley CJDR Family.

June 06, 2023

Although I had visited the dealership multiple times, i really didn't think we were going to get anything accomplished. Then at the 11th hour, we went back and forth and finally cemented a deal with a lot More

by Zoxox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
john and alan bryant
Jun 07, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for the kind words and time you took to leave them. We appreciate you and your business. Please reach out if there is anything else that we can do for you.

Jun 08, 2023 -

Zoxox responded

I have worked with John and Alan for many years as they have both maintained a level of respect and dignity throughout the negotiations. Thank you both!

June 03, 2023

Very friendly and fast. They communicate with you. Great experience. I actually don’t dread getting an oil change. More

by robinyuschak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Jun 05, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

We appreciate the excellent review and the time you took to leave it. Please reach out to us if there is anything that we can do to help you.

May 31, 2023

This was an appraisal of a damaged Sorento by the body shop and the coordination with the insurance company. The personnel were very helpful and responsive. I cculd not have expected better service. Unfor More

by DGWORKMAN
Recommend Dealer
Yes
Employees Worked With
Brandon Pandell
May 31, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

We thank you for taking the time to let us know how we did with your appointment. We are sorry for the loss of your vehicle, but are here to help in anyway that we can. Please reach out to us if there is anything that we can do, and we hope to see you again under better circumstances.

May 30, 2023

I came in with a coupon for an oil change and tire rotation, $57.00. Driving in the fella said i needed tire alignment, $129.99 I said go ahead. When work was completed the bill was over $220.00.Tho More

by radkins2962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Hultman
May 30, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

We apologize that your experience at Crowley CJDR was anything less than satisfactory. The price on your receipt was correct when you take into account the oil change, disposal fee for the discarded oil, plus tax. Hope this helps with the bill confusion. Reach out if you have further questions. 860-516-5364

May 30, 2023 -

radkins2962 responded

I would like to apologize to the team at Crowley service. Mike reached out to me and after explaining how the pricing was handled it turns out it was my misunderstanding. Other than being low 1-quart and the waiting room condition the service work was good.

May 25, 2023

I am a previous customer of Crowley. I came back to them because they make the whole process very easy. They are very fair and honest. Mark Antoinetti in service is a pleasure to work More

by DC102151
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Antoinetti
May 26, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

We want to welcome you back! We love all our customers and really want them all to be comfortable and feel well cared for. Thank you for recognizing Mark - he is a very hard worker. Please reach out if you need anything and we hope to see you again.

May 24, 2023

Professional, knowledgeable, an friendly staff. Large selection of vehicles. Prompt follow up on correspondences and calls. No pressure! More

by charlene.slie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Dickshinski, Gene, and Business/Finance Manager
May 25, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

We appreciate the time you took to write this review and your business. Thank you for the kind words. Please let us know if there is anything we can do for you.

May 23, 2023

Always a great experience buying from Jon and his team. This is our fourth wrangler we bought from them and its always a very easy transaction. More

by jenn k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon,
May 24, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for the repeat business and the time you took not only to leave this review, but to recognize Jon and his team. We appreciate it! Please reach out if you need anything and we hope to see you for Wrangler #5.

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