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Crowley Chrysler Jeep Dodge Ram
Bristol, CT
1,299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,299 reviews
June 17, 2011
Like always this dealer does not like warranty work three time my jeep want in for service and this is not under warranty but three want to a other jeep dealer and its covered poor mechanical service perform time my jeep want in for service and this is not under warranty but three want to a other jeep dealer and its covered poor mechanical service performance by Crowley again and does not work with customer to help find the low cost to help the customer just do not deal with this dealer More
by worlda
Employees Worked With
Mark Antoinetti
June 12, 2011
I had recently bought a Chrysler Town & Country from Crowley and it has been my favorite van of all time. I few weeks ago the brakes started to sound a little funny, so I brought it into the dealership Crowley and it has been my favorite van of all time. I few weeks ago the brakes started to sound a little funny, so I brought it into the dealership so they could check it out. Tim Stoker was MIRACULOUS! He knew exactly what I needed fixed, and fixed it right up for me. My car has been riding beautifully ever since! Thanks Tim!! More
by semily
Employees Worked With
Tim Stoker, Tom Modeen, Mark Carlone
June 12, 2011
I helped my sister buy her first car, and everyone was extremely friendly and helpful. Mark Carlone knew everything about the Dodge Journey we were interested in, and discussed all of the different option extremely friendly and helpful. Mark Carlone knew everything about the Dodge Journey we were interested in, and discussed all of the different options for buying a car. My sister was able to get exactly what she wanted thanks to Crowley Dodge. More
by bjeffery
Employees Worked With
Mark Carlone, Tom Modeen, Mark Carlone
May 24, 2011
They did a great job, they help us getting the best rate possible, and they explained all the options and plans,, we are enjoying our new car ( preowned certified). We also like the service plan that was possible, and they explained all the options and plans,, we are enjoying our new car ( preowned certified). We also like the service plan that was offered. Phil was great, he knows what he is doing.. and especially Adam who delivered the car to us.. More
by flaquito21
Employees Worked With
ANWAR / BOB / ADAM / PHIL, Tom Modeen, Mark Carlone
May 23, 2011
went in to dealership to look at cars looking for nissan rogue went to nissan dealer after being ignored by receptionist there inquiring about where used nissans were located finally sent to jeep dealership rogue went to nissan dealer after being ignored by receptionist there inquiring about where used nissans were located finally sent to jeep dealership next door, go next door start looking at cars some women comes out greets us has go into dealership to meet the sales mgr. who then informs us that he's going to get a product specialist who starts showing us cars find one go into do paper work passed back to sales mgr to do paperwork. Delivery day comes around go to dealership greeted by sales mgr. deferred us to another individual to go over the car(did not happen),instead starts going over paperwork inquired about the cleanliness of the vehicle this individual remarks that we have to remember that we are purchasing a used vehicle (Note this was a cash sales) Overall my feeling s referring this dealership to any of my family or friends is highly unlikely based upon my experience with this dealership More
by scshackford2000
Employees Worked With
don't know too many people involved
May 06, 2011
I don't remember the person's name that helped me look for the car I wanted and gave me the test drives (because I am horrible at remembering names), but he was extremely helpful and patient. Bob & Andre for the car I wanted and gave me the test drives (because I am horrible at remembering names), but he was extremely helpful and patient. Bob & Andre were very friendly and very helpful as well. And the experience was even greater when I was able to drive out with my car the same day, with registration & plates all setup! I will recommend this dealership to everyone I know. More
by miris73
Employees Worked With
Robert Grospitch, Andre (Delivery Dept), Tom Modeen, Mark Carlone
April 30, 2011
Jon Bryant and the rest of the sales staff were excellent. Jon went way up and beyond to make my purchase as smooth as possible! Jon had his hands full dealing with multiple financial institutions excellent. Jon went way up and beyond to make my purchase as smooth as possible! Jon had his hands full dealing with multiple financial institutions attempting to get a lien release for my trade (they were not cooperative or easy to deal with). Jon was a true professional and spent hours assisting me in that process! Thanks Jon! More
by Ctmtxmas
Employees Worked With
Jon Bryant, Tom Modeen, Mark Carlone
April 30, 2011
This was the best buying experience I ever had. I was made to feel as if I was the only customer and was given their undivided attention. I didn't feel as if I was being pushed into anything. They did ev made to feel as if I was the only customer and was given their undivided attention. I didn't feel as if I was being pushed into anything. They did everything in their power to make sure I received the vehicle I wanted. There is only one area I wish they would address when purchasing the vehicle is any additional items or services available. Upon pick up I was told about a protection package for the paint and interior. Since I was not picking up the car for 5 days, I could have purchased it and had it completed upon delivery to me. I will definitley recommend this dealer to friends and will return in the future. More
by dgresh
Employees Worked With
Kevin Westcott; Adam, Tom Modeen, Mark Carlone
August 30, 2006
After having brake service due to normal wear, the vehicle started leaking brake fluid because they did not secure all the valves. After I returned to the dealership to get the leak fixed I was only vehicle started leaking brake fluid because they did not secure all the valves. After I returned to the dealership to get the leak fixed I was only able to travel about a half a mile down the road before ai had to return to the service department because the vehicle had little acceleration power and stalled. I was barely able to make it back to the dealer before the vehicle lost all engine power. THis time they forgot to secure the vacumm line. To make up for their poor customer service to me the Service Representative promised me a free detailing job and oil change in writing, and also indicated in writing that this had no expiration date. When I later returned to the dealer for service the Service Department at Crowley VW the Manager refused to honor the free detailing and oil change stating that the Service Rep didn't work there any more-- that he had moved to a different VW dealership and I could go see him there and ask for the free service . I found this suggestion to be especially insulting on top of all the poor mechanical service performance by Crowley More
by mehme
