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Crowley Chrysler Jeep Dodge Ram
Bristol, CT
1,299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,299 reviews
September 25, 2012
Brought my Dakota in for a rough running situation, check engine light on showing misfire cyl 5. Diagnosis was bad plug wires and and a misaligned fuel injector causing a gas smell. $513 later, I picked up t engine light on showing misfire cyl 5. Diagnosis was bad plug wires and and a misaligned fuel injector causing a gas smell. $513 later, I picked up the truck with no vent, floor, or dashboard air flow. I went back in and asked the service writer if the technicians had done any work on the interior and was told they only were working under the hood. He asked if I wanted to call tomorrow (Sat.) to make an appointment for that new unrelated problem. I declined. Why wouldn't he have asked me to make an appointment then and there? Because he was off till Thursday. I left and the truck started running rough again within 12 miles. After showing the vehicle to another mechanic, it was determined the a vaccuum hose leading to the dashboard was disconnected. Reconnecting the hose corrected the dashboard vent switch problem, but didn't affect the rough running problem. Consider me a fan of never giving Crowley Dodge another nickel. More
by rickapollo
Employees Worked With
Gary Briggs
August 17, 2012
I visited the dealership this past weekend. I was in the market for a new vehicle. I met a sales consulant and talked about what I was looking for. He showed me the vehicles I was interested in and we took market for a new vehicle. I met a sales consulant and talked about what I was looking for. He showed me the vehicles I was interested in and we took one for a test drive. When we got back he took down some additional information and went to work with the sales manager. The sales manager came out and we discussed the numbers. I informed them that I wanted to think about it and would be back the next day to put a deposit down as they didn't have the vehicle that I wanted, but would be willing to get it for me. When I returned the following evening, I walked into the showroom and it was quite busy, but there were some employees that were sitting and talking to each other. So I walked out and looked around at a few vehicles. After a few minutes, I went back into the showroom and there were some additional employees hanging around and talking to each other. Since nobody bothered to greet me or ask if there was anything I was looking for, I walked out and called the sales manager. I left him a voice mail (since he was with a customer) explaining the lack of customer service and that I would be taking my business elsewhere. I am glad that this happened because I was able to find another dealership that offers much better customer service than what Crowley displayed that evening. I have told my friends and family about the experience that I had there and that I will never go back there for a vehicle. More
by whalerz65
Employees Worked With
Would rather not say
January 11, 2012
This is a dealership that is true its word. If they can This is a dealership that is true its word. If they can get me into a car they can get anyone into a car. I was about to go in one day and have a be This is a dealership that is true its word. If they can get me into a car they can get anyone into a car. I was about to go in one day and have a beautiful used car two days later. More
by pedrogut1978
Employees Worked With
Jose Berrios
January 04, 2012
Very Friendly every employee that I spoke to offered help and a warm friendly smile. With no pressure to buy when i asked to test drive a car. When the test drive was over no hight sales pitch. They respecte and a warm friendly smile. With no pressure to buy when i asked to test drive a car. When the test drive was over no hight sales pitch. They respected my time and respected that Ill be looking more seriosly in July More
by Lynda Jean
Employees Worked With
several
January 01, 2012
mark was very accomodating. all associates were nice and processed our paperwork quickley. I would recommend Mark and the dealership to all friends and family. processed our paperwork quickley. I would recommend Mark and the dealership to all friends and family. More
by donnamurray
Employees Worked With
Mark Giannone
November 11, 2011
They provided excellent service, there was quick follow up. Technicians did a great job, Car worked perfectly. No issues after the work was completed, right the first time. up. Technicians did a great job, Car worked perfectly. No issues after the work was completed, right the first time. More
by Michael Gallo
Employees Worked With
Service Technician
September 20, 2011
We were impressed by the friendliness of the of the employees from the greeter to the finance people. They were very accomadating from test rides to making appointments that were convenient to us. Ther employees from the greeter to the finance people. They were very accomadating from test rides to making appointments that were convenient to us. There is no doubt that we will recommend them to our friends and family and when the need arises we will return to Crowley. More
by rickusa58
Employees Worked With
KEVIN RUSHLOW, MARK GIANNONE
August 03, 2011
the entire staff was attentive and professional, they went above and beyond and even mananged to ensure that the side boards which origianlly the vehicle did not have got on before we left with our new v went above and beyond and even mananged to ensure that the side boards which origianlly the vehicle did not have got on before we left with our new vehicle-cannot wait to buy another car there-Mark and Tom you are the best More
by JennyBataguas
Employees Worked With
Mark Carlone, Mark Carlone
July 17, 2011
I was very pleased with everyone who worked with me at the dealership including the Sales Manager, Kevin Westcott and the financial closing personnel. I would definitely recommend Crowley to anyone who the dealership including the Sales Manager, Kevin Westcott and the financial closing personnel. I would definitely recommend Crowley to anyone who was in the market for a new vehicle and I will. More
by Robert Willard Hogg
Employees Worked With
Kevin Westcott, Tom Modeen, Mark Carlone
July 09, 2011
the service was very friendly,they forgot to do a few things when i picked up my new ram 1500,like install the wheel locks,remove protective coating from rear bumper. they did take care of this,after i things when i picked up my new ram 1500,like install the wheel locks,remove protective coating from rear bumper. they did take care of this,after i pointed it out,but after dealer prep.you think this would have been done. More
by jolasek
Employees Worked With
jon bryant/phil lebel, Tom Modeen, Mark Carlone
