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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,299 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,299 reviews

August 23, 2023

I have been with this dealer for years and they have always been professional. Service department is always friendly and attentive. Wait time for an oil change is approximately 30 minutes. More

by dianecyr1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Aug 23, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for always returning to us for the service of your vehicle. We hope to continue to see you and cannot thank you enough for the kind words you wrote.

August 20, 2023

Professional, fast, accommodating, would recommend to a friend! Needed a new car, and they helped More

by Adamarigoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
Aug 21, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

We are so pleased you chose us for your new vehicle purchase. Thank you for taking the time to review our dealership. Welcome to our family. We look forward to working with you.

August 18, 2023

I have been with this dealer since its beginning about 50 years ago and have purchased all my cars, SUVs and Dodge trucks when they took over that brand in the late 1990s. I even use their RV Center for my t More

by richard my car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Antoinetti, Mike Hultman
Aug 21, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

What a great review! Thank you for leaving it. It has been and will always be a pleasure to take care of your vehicle needs. You are family. Please reach out if you need anything. We look forward to seeing you again.

August 15, 2023

Being almost 1,400 miles from home and experiencing a serious mechanical malfunction that affects the drivability of your vehicle can be very stressful to say the least. Crowley Chrysler really stepped u More

by james_l_pratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Antonelli
Aug 16, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

It was our pleasure. We are so pleased you came to us and that we had the opportunity to help you, and keep you on schedule. Please reach out if there is ever anything else you need. We hope to see you again some day!

August 15, 2023

Very disappointing and disorganized place. Took them 3x to have an oil change done. It was clearly marked on the slip both times, went to pick up the truck the 2nds time and it was not done ev More

by sbull9801
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Hultman
Aug 16, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

We apologize that your experience at Crowley CJDR was anything less than satisfactory. At Crowley Auto we are constantly seeking to improve customer service. I will bring this up with our team to ensure this does not become a common issue.

August 11, 2023

They were very quick and accommodating and I'm very happy with my purchase. I would have liked to know about the optional additions to the warranty before I was actually signing the paperwork so I could have More

by nkulowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Owczynko
Aug 14, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

We appreciate you choosing us for your vehicle needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

August 11, 2023

Always friendly and courteous. The wait time was great—oil change and tire rotation in about 30 min. More

by mollygirl666
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Aug 11, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

August 10, 2023

From start to finish Ted made this process very smooth. I was not left guessing on anything. Very communitive and helpful. Being a female going into a dealership alone, I did not feel uncomfortable at all! More

by Heather
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ted Owczynko
Aug 10, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for the excellent review, Heather. We appreciate your business and the recognition of Ted's dedication to his clients. Please reach out if there is anything else we can do for you and welcome to the family!

August 10, 2023

Went at lunch for an oil change and tire rotation. The service was completed in 35 min. More

by doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Aug 11, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

August 07, 2023

Sales department was excellent, no pressure. Was able to work with me to get the best possible deal. Highly recommend them. More

by chucko.1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon,Bill, in sales, Mike Hultman
Aug 08, 2023 -

Crowley Chrysler Jeep Dodge Ram responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words and excellent review. We appreciate it!

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