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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,299 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,299 reviews

July 09, 2024

terrible website. Scheduling on-line is supposed to make it easier for everyone. In this case not easier for the customer. Once I get there , the service is good. More

by arkoo
Recommend Dealer
No
Employees Worked With
Mike Hultman
Jul 09, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We are sorry the experience with the scheduler was not to your liking. We will take the time to review the website.

April 28, 2024

Went to Crowley Chrysler twice for tire rotation. First time I went it was part of scheduled maintenance and could not get lug nuts off and to reschedule. We rescheduled for the lug nuts made appoint More

by rlparks107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Mendinarosa
Apr 29, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We apologize that your experience at Crowley CJDR was anything less than satisfactory. Please contact me at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. 860 787-0149. Sincerely, Anthony Di Re Service Manager

April 27, 2024

My experience with Jon Brant, the sales manager at Crowley Chrysler Jeep Ram, has consistently exceeded my expectations. This latest purchase, my fifth with Jon, was no different. With the Grand Chero More

by brandonparenti28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Bryant, Chris (Product Specialist) , Tom Modeen, Mark Carlone, Mike Hultman
Apr 29, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience and ongoing loyalty. We're thrilled to hear that Jon and Chris provided exceptional service during your recent purchase of the Grand Cherokee 4xe. Your appreciation for our team's flexibility and dedication is greatly valued. We look forward to continuing to serve you in the future. Thank you for choosing Crowley!

April 25, 2024

Excellent service. Arrived early for my appointment and received immediate service. Total time for oil change and service check 35 minutes. More

by arlenezb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Apr 25, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for your excellent review! We're thrilled to hear that your visit was efficient and met your expectations. Providing prompt and thorough service is our goal, and we're glad we could get you back on the road quickly. We look forward to serving you again soon!

April 25, 2024

Donny and Chris were excellent to deal with. They made the process smooth and easy. More

by wwestring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donny, Chris
Apr 26, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for your feedback! We're so glad to hear that Donny and Chris provided you with a smooth and easy process. We’ll make sure to pass along your compliments to them. Looking forward to seeing you again soon!

April 23, 2024

everyone is very courteous and ready to answer all your questions,they notify you of any and all concerns More

by snoday95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carlone, Mike Hultman
Apr 24, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience! We're so pleased to hear that you found our team to be courteous and responsive to all your questions. Keeping you informed about any concerns is a priority for us, as we aim to ensure a transparent and trustworthy service. We appreciate your feedback and look forward to continuing to provide you with excellent service. Thank you for choosing us!

April 21, 2024

Staff were friendly and knowledgeable, Adam was very knowledgeable about the vehicle and its options/functions/operations during our test drive. Mark was personable and helpful. Phil was pleasant to wo More

by Mike3_b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Giannone
Apr 22, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for your positive feedback! We're delighted to hear that Adam, Mark, and Phil all contributed to an outstanding experience during your visit. Our team takes pride in understanding the details of our vehicles to ensure you can make an informed decision. We're glad that their efforts made your time with us pleasant and helpful. We appreciate you choosing us and look forward to assisting you with any future automotive needs!

April 19, 2024

Everyone there was very personable and attentive to what I needed done on my car. More

by Cchhcdjan19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Apr 22, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for your kind review! We're delighted to hear that our team made your experience exceptional. Ensuring that each customer receives excellent care and attention is very important to us. We're glad we could meet your expectations, and we look forward to helping you with any future car service needs. Thank you for choosing us!

April 17, 2024

Brought my Jeep in for the 50K checkup. Everything went great, Erika was great to work with. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Apr 18, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for choosing us for your Jeep's 50K checkup! We're thrilled to hear that everything went great and that you had a positive experience working with Erika. We pride ourselves on our team's ability to deliver outstanding service, and Erika will be delighted to hear your compliments. We appreciate your feedback and look forward to assisting you with any future service needs.

April 14, 2024

Great service, easy drop off, quick and easy pickup . Good explanation of the work performed after by the service rep More

by Dave B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Apr 15, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're pleased to hear that you experienced great service, including an easy drop-off and pickup process, and that our service representative provided a clear explanation of the work performed on your vehicle. Ensuring a smooth and informative experience is important to us. Thank you for sharing your positive feedback, and we look forward to continuing to provide you with excellent service in the future.

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