Crossroads Hyundai at Centerra
Loveland, CO
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Great place - nothing like other dealerships If you've gotten tired of the classic car-buying experience, then you need to try Crossroads Hyundai. There's none of the "I need to take your offer t If you've gotten tired of the classic car-buying experience, then you need to try Crossroads Hyundai. There's none of the "I need to take your offer to the manager" and "What would it take to get you into this car today?" AND they don't try to push a back-lot lemon onto you. It's simply good product, good people, and good service. The salespeople are friendly and personable, not obnoxious at all, and they genuinely want to help you - on your terms, not theirs. The service department is friendly, professional, prompt, and they do good work, too. If you phone them, you don't spend a long time on hold. If you email them, someone will reply to you quickly. The atmosphere is different from other dealerships, also. You know how you walk into some dealerships and you can just feel the hustle hanging in the air? Kinda creepy? Crossroads Hyundai is nothing like that. It's calm and friendly. There's even a playroom for the kids. More
First car experience Both employees working on getting me my first car treated the service perfectly. Both are great men and are very kind people. Really appreciate the ex Both employees working on getting me my first car treated the service perfectly. Both are great men and are very kind people. Really appreciate the experience at Hyundai crossroads More
Great Experience Working with Crossroads Hyundai has been a very good experience for our family. They were very professional and extremely helpful throughout the enti Working with Crossroads Hyundai has been a very good experience for our family. They were very professional and extremely helpful throughout the entire purchasing process. More
Hyundai Purchase The purchase of my Hyundai Sonata from this dealership is the best way to say how well I was treated in the past. I am a repeat customer and I will r The purchase of my Hyundai Sonata from this dealership is the best way to say how well I was treated in the past. I am a repeat customer and I will return again. More
Stuck in CO On a road trip from NC to OR, my vehicle died. I ordered a new engine for my old car through Crossroads' service department. It took 2 weeks for them On a road trip from NC to OR, my vehicle died. I ordered a new engine for my old car through Crossroads' service department. It took 2 weeks for them to discover that that engine was no longer available. That put me in a position where I had to buy a new vehicle in order to get home. I was there, with my disabled daughter, from 9am-5:30pm. While I understand that part of that delay was because I live out of state, I believe the process should not have taken that long. I was told certain information on the phone regarding my old car towards a purchase and then told something different once I was there to actually buy. It was a very stressful purchase because of my circumstances. My challenging circumstances may have inclined me to be stressed by the situation, but I believe the sales manager took advantage because I was between a rock and a hard place. That said, the salesman we had (Jon Slacker) was very knowledgeable about the vehicles. He was fun and friendly. We enjoyed our time with him. More
Larry’s review Staff courteous, thorough and knowledgeable . Everyone easy to work with - no pressure. Didn’t complete service section of survey since haven’t yet u Staff courteous, thorough and knowledgeable . Everyone easy to work with - no pressure. Didn’t complete service section of survey since haven’t yet used service Dept. More
Mine See the comments above. Also see Jon Slack for your sales needs. I don't know what else to say so making it needing twenty five words in stupid See the comments above. Also see Jon Slack for your sales needs. I don't know what else to say so making it needing twenty five words in stupid More
Excellent Experience My experience in purchasing my new Hyundai Tucson, was absolutely great. The staff was excellent. They were all very professional, helpful and made th My experience in purchasing my new Hyundai Tucson, was absolutely great. The staff was excellent. They were all very professional, helpful and made the deal extremely easy! More
Just a typical car dealer This is just your typical run-of-the-mill car dealership, using the same tactics and obfuscation that any of the rest do. Ultimately, I knew what I wa This is just your typical run-of-the-mill car dealership, using the same tactics and obfuscation that any of the rest do. Ultimately, I knew what I wanted and wasn't able to get it, so I "satisficed," but it wasn't a great experience overall. More
great exeperience This was a great process the salesman Chandler Maas did a awesome job, they took the time to met with me with all my concerns and did a great job in m This was a great process the salesman Chandler Maas did a awesome job, they took the time to met with me with all my concerns and did a great job in making sure that everything was done right More