Crossroads Hyundai at Centerra

Worst experience! Matt was condescending when he thought I was shopping by myself. Stated that used vehicles were typically in the condition of this vehicle. Ripped Matt was condescending when he thought I was shopping by myself. Stated that used vehicles were typically in the condition of this vehicle. Ripped front driver seat, large cigarette burn on passenger seat, huge dimple on dash, destroyed arm rest, cracked windshield, and filthy (not detailed). I told him that was not my experience. When my nephew came in and told him the car was a piece of xxxx, and he should be embarrassed to have that car on the lot, let alone selling it he walked away with his tail between his legs. Matt never spoke to me again. Told my nephew he would keep me in mind for another vehicle. DONT BOTHER! More

Cars are way overpriced, They don't seem to b interested in selling the ev Nissan leaf that don't qualify For the tax credit any longer. Too bad because I have cash and I m willing and able to buy a Niss in selling the ev Nissan leaf that don't qualify For the tax credit any longer. Too bad because I have cash and I m willing and able to buy a Nissan leaf. More

Would not recommend. I did not go through with the sale and I feel like I dodged a bullet. I did not go through with the sale and I feel like I dodged a bullet. More

Liars. Worse than liars, they are nasty. And when my car was in for 5K service they failed to do the simple task of making sure the oil cap was on tight. Worse than liars, they are nasty. And when my car was in for 5K service they failed to do the simple task of making sure the oil cap was on tight. When I brought it to them after a small accident they literally asked me "Why are you bringing it here?". When I said I figured it would be safe there, they told me they don't guarantee safety. Rude, nasty people who literally never answer their phones in the service department. RUN FOR YOUR LIFE. More

Typical bate and switch dealership, they advertise good deals I try not to be total junk smelling of ashtrays and rust buckets. I have contacted this dealership at least three times in the last year trying deals I try not to be total junk smelling of ashtrays and rust buckets. I have contacted this dealership at least three times in the last year trying to get a good car, but It can't happen here. I would never recommend this dealership to anyone. More

Had a great experience with the dealership and an auction purchase after making a poor decision on a new car. Sales person was knowledgeable and helped me figure out what the best car would be and was able t purchase after making a poor decision on a new car. Sales person was knowledgeable and helped me figure out what the best car would be and was able to get it shipped cross-country quicker than I would have thought! More

They pressured me into over $2000 of add-ons like a clear bra and window tint, but did not include floor mats and forgot to do any pre-delivery checks. Resulting in multiple follow-up communications request bra and window tint, but did not include floor mats and forgot to do any pre-delivery checks. Resulting in multiple follow-up communications requesting the services I was charged for. This is on top of what started as a $5000 over-MSRP markup that was not publicized until I was actually trying to buy the car. Overall the who experience was extremely unpleasant, with the only exception being the test drive before I was actually trying to purchase. More

Terrible old school practices designed to separate you from your money. Do not shop here, you will regret it from your money. Do not shop here, you will regret it More

Total trash dealership! Price Gouging up to $10,000 over MSRP. Refuses to accept paid in full but forces you to finance through them ONLY. Add $5,000 extra warranties withou Price Gouging up to $10,000 over MSRP. Refuses to accept paid in full but forces you to finance through them ONLY. Add $5,000 extra warranties without permission. Their number one goal is to squeeze every bit of profit they can. From their crap financing and receiving commissions for, adding bogus non approved warranties up to $5,000, price gouging their cars a minimum of $5,000 to over $10,000 OVER MSRP!!! What is said on phone will be guaranteed a lie when ypu arrive in person. Their tactics are trash, greed and xxxx. Seriously stay away from this unethical dealership! More

Got my lease buyout paperwork all messed up and showed I had turned my lease vehicle in.. 🤔😡 had turned my lease vehicle in.. 🤔😡 More