Crossroads Ford of Wake Forest

THE SERVICE WAS DONE QUICKLY AND THE STAFF WAS FRIENDLY. AND ABLE TO ANSWER MY QUESTIONS. AND ABLE TO ANSWER MY QUESTIONS. More

Crossroads was great and that they fit me in the minute to fix my truck to fix my truck More

We purchased 2 cars at this dealership this year. Our second car was a 2021 Ford Edge. It only had one key when we got the car and they said they would see if their dealership that it came from had the s second car was a 2021 Ford Edge. It only had one key when we got the car and they said they would see if their dealership that it came from had the second key. When we checked back to see if they received the second key, we were told they did not have it and if we wanted a second key we would have to purchase it ourselves. We felt that in the name of good customer service and the fact that we had purchased 2 vehicles from them that we did not think we should have to pay for the key, it is $300. They said they had already given us their best deal and that they already were not making anything on the car and they would not pay for it. We will never go back here to purchase a vehicle and would not recommend them. More

Crossroads Ford Wake Forest never disappoints, whether you are purchasing or using the service department. We are always treated with courtesy and friendliness. Crossroads Ford Wake Forest is the best!! you are purchasing or using the service department. We are always treated with courtesy and friendliness. Crossroads Ford Wake Forest is the best!!!! More

Dealership was nice. Its time they bring back either the popcorn machine or something due to the fact no matter how quick you want it to go it is a minimum of 2.5 hrs. popcorn machine or something due to the fact no matter how quick you want it to go it is a minimum of 2.5 hrs. More

Problem fixed. Thank you. Problem fixed. Thank you. Problem fixed. Thank you. Problem fixed. Th Problem fixed. Thank you. Problem fixed. Th More

Service manager (Andy) was very helpful. Warranty repairs were performed on time. I will definitely bring my vehicle back if it needs work in the future. repairs were performed on time. I will definitely bring my vehicle back if it needs work in the future. More

The Service Center personnel talked to me respectfully and were polite. They listened to what I wanted and made sure I understood the pricing. and were polite. They listened to what I wanted and made sure I understood the pricing. More

No communication, does not return phone calls. Asked for a estimated date the person said I wish I knew bc we'd get paid then. a estimated date the person said I wish I knew bc we'd get paid then. More