Crossroads Ford of Fuquay-Varina

Very professional and attentive. Quick oil change too, I Very professional and attentive. Quick oil change too, I was out in an hour. It’s true I’ve been waiting for a Ford recall for almost, if not a ye Very professional and attentive. Quick oil change too, I was out in an hour. It’s true I’ve been waiting for a Ford recall for almost, if not a year, so I’m hoping the parts will be in Soon. More

Vehicle knowledge was excellent. Robbie Dupree helped us find exactly what we were looking for with no pressure sales. Would definitely buy here again in the future! find exactly what we were looking for with no pressure sales. Would definitely buy here again in the future! More

This place is awesome! Sales team seemed to truly care about my needs. about my needs. More

After bringing my vehicle in for the fourth time it finally seems to be fixed. The first two visits I was not impressed with the service from the advisor or manager the manager. The second two visits w finally seems to be fixed. The first two visits I was not impressed with the service from the advisor or manager the manager. The second two visits were with different employees and was finally fixed. I would not have recommended the service department to anyone after the first two visits but would after the last two More

My 2nd truck from Fuquay Ford Awesome dealership I’ll be My 2nd truck from Fuquay Ford Awesome dealership I’ll be back to buy the 3rd when it’s time Thanks crossroads Ford of Fuquay-Varina My 2nd truck from Fuquay Ford Awesome dealership I’ll be back to buy the 3rd when it’s time Thanks crossroads Ford of Fuquay-Varina More

I am new to the area and hated leaving my previous dealership but soon found out that the people at Crossroads Fuquay are amazing! The service department is great and when I started thinking about a dealership but soon found out that the people at Crossroads Fuquay are amazing! The service department is great and when I started thinking about a trade the salesman was extremely helpful and patient without being pushy. The sales manager and financial person were also wonderful to work with. I love my new vehicle and my new dealership! More

Very understanding. They had a loaner vehicle waiting for me when I arrived to drop my truck off. Explained everything in detail to me. Thank you. me when I arrived to drop my truck off. Explained everything in detail to me. Thank you. More

Need better customer communication onLetting customer Need better customer communication on Letting customer know update on work Being done. Need better customer communication on Letting customer know update on work Being done. More

When I scheduled for service and a recall notice I asked if they could retrieve the key pad code for me as I had lost the card with the original number. I was not told that it would cost me 45 plus dollars if they could retrieve the key pad code for me as I had lost the card with the original number. I was not told that it would cost me 45 plus dollars for a simple retrieval. More

Excellent service. We were please with the price offered and the effort they made to find us what we were looking for. Kent, our sales representative was very informative and willing to answer all the quest and the effort they made to find us what we were looking for. Kent, our sales representative was very informative and willing to answer all the questions asked. More