Crossroads Ford Lincoln of Lumberton

Our salesman was Joey Jackson. My husband and I would recommend him to "everyone." He is a very straight up fellow. He knows how to go the extra mile for his customers. So "yes" I would recommend him!!! recommend him to "everyone." He is a very straight up fellow. He knows how to go the extra mile for his customers. So "yes" I would recommend him!!! More

Johnny Ellis was very prompt in dealing with our questions, since the deal was handled totally by telephone with a "gentleman's" agreement with respect to the purchase of the F-150 Long-Bed Work Tru questions, since the deal was handled totally by telephone with a "gentleman's" agreement with respect to the purchase of the F-150 Long-Bed Work Truck. We are extremely pleased with the new F-150. Jon says it drives great, better than his 2006 F-150. Jon & Max More

Steve went well out of his was to help me out with the purchase of my 2012 F-250. Far beyond my expectations and more than any other dealership would be willing to do to help a customer. Hassle free and purchase of my 2012 F-250. Far beyond my expectations and more than any other dealership would be willing to do to help a customer. Hassle free and laid back. You have definitely got my business and my family's for years to come. Great Work!! More

Anthony was excellent, nice, not pushy, dealership was pleasant, bright, sunny , happy place. Great truck, drives wonderful, lots of great features Good trade in and good price!! pleasant, bright, sunny , happy place. Great truck, drives wonderful, lots of great features Good trade in and good price!! More

I went in for a oil change at around 1130 a.m. on a weekday. I was a "walk in" so I asked if they could do it. I was told everyone was going to lunch and thye would be back at 1:00 and could do it then weekday. I was a "walk in" so I asked if they could do it. I was told everyone was going to lunch and thye would be back at 1:00 and could do it then. I asked "do you need my name or do I need to make an appointment?" I was told NO we dont have anything scheduled this afternoon just come in then and we will get you done. I left and come back about 12:50. I was checked in by a female and told her just as I mentioned above. Everything appeared to be in order. I went and sat in the waiting area and could see my vehicle just sitting outside. About thirty minutes or so later my vehicle was moved and backed into a space about twenty feet from where I parked it. I waited awhile longer and finally went back to the desk (about 1:40). The guy there stated "we got you done I am just waiting for your paperwork". I told him I didnt think my oil had been changed as my truck had never been taken back into the garage area. He then went into the back and confirmed what I said that it had not been done. By this time its almost 2:00 and I had been there over an hour. All I got was an imaginary oil change and to read some outdated magazines while I sat there. I told him to give me my keys and I left LUMBERTON FORD for the last time. The questions I have are 1-Why does the entire service staff eat lunch at the same time and shut the place down? 2-If I hadnt watched my vehicle would I have paid for a oil change I never got? Wow!! More

Johnny Ellis was wonderful to work with. His service was excellent, and our experience buying our new Escape was the best we ever had. We will be back to purchase our next vehicle when the time comes. Every excellent, and our experience buying our new Escape was the best we ever had. We will be back to purchase our next vehicle when the time comes. Everyone we had contact with was also very helpful. More

We are very pleased with our 2011 F250 and the our sales experience was awesome. Frome the minute we met with our salesman, Mike Z, to closing the deal and signing paperwork it was genuinely a pleasure. E experience was awesome. Frome the minute we met with our salesman, Mike Z, to closing the deal and signing paperwork it was genuinely a pleasure. Everyone was so warm and friendly, knowledgeable, helpful and easy going making buying this truck truely stress free. We were pleased with the price of this truck and were so impressed with how comfortable this buying experience was that we will definitely be back for the purchase of our next vehicle. It was honestly a pleasure doing business with them and we appreciate all they did to make it that way. Thanks again. Michael and Beverly McKeithan (Leland, NC) More

I have dealt with other dealers in the past but i have never been treated with the respect i was shown at lumberton ford all persons i had dealings with were very professional and friendly. I never felt p never been treated with the respect i was shown at lumberton ford all persons i had dealings with were very professional and friendly. I never felt pressured through my shopping experience and the deal i got was wonderful. More

Fantastic and knowledgeable staff. Nicole with internet sales was so helpful and kind...she is the reason we drove 3 hours to visit the dealership. The price was outstanding and once we got to the dealersh sales was so helpful and kind...she is the reason we drove 3 hours to visit the dealership. The price was outstanding and once we got to the dealership, Johnny took great care of us. We were in and out with a new car in 2 hours! Rich was awesome with all his technology brain and we wish we could have stayed longer to learn all about the car. It was well worth driving 6 hours that day...I would recommend this dealership to anyone! Great deal and great people! More

actually iwent to get my 08 sport trac serviced and tires rotated. after seeing hank chavis i spoke with him about trading it in the fall.He said I could leave with one today. I have dealt with him and all t rotated. after seeing hank chavis i spoke with him about trading it in the fall.He said I could leave with one today. I have dealt with him and all the other extremely helpful staff at Lumberton Ford before my concerns have always been taken care of immediately! Iwould not even think of going anywhere else.this is the third time i have bought a vehicle from Hank HE IS A GREAT GUY! Luuuuuvvvvv My new truck! JohnnY Tyner Lumberton,NC More