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Crossroads Ford Kernersville - Service Center

Kernersville, NC

4.5
125 Reviews

125 Reviews of Crossroads Ford Kernersville - Service Center

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July 02, 2021

work done quickly and correctly . no problems whatsoever. employees very nice More

by tuttlelandscape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Allison
June 27, 2021

Took my truck at 8:00 for bedcover floormats mudflips & rainguards Didn’t get back until after closing scratched Truck rainguards didn’t stick Poor More

by Kaygroseclose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
June 22, 2021

Crossroads Always Does A Good Job Scott Was Great To Work With I Always Have My Service Done Here Sales And Service Are Good Everytime More

by hodgedavid48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Leonerd
June 14, 2021

Great job as always. Thanks for great service and knowledgeable staff to help ensure the best for your customers. We have purchased 4 vehicles from them and looking for number 5. Thanks to all … More

by mchughes70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Michael , Chris Allison, Randy Hines
June 05, 2021

Aaron Thore was my service contact. Called to have Ford recall work done on my 2016 Ford Edge. Mr. Thore was helpful explaining to me the process needed for my Edge. Told me it would take a few hours. D More

by MRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Thore
May 31, 2021

We leased a 2020 Ford Escape in January of 2020 from Crossroads Ford. It is an excellent small SUV that gets great gas millage and the service department has provided very good service. My last visit wa More

by msnc302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hines
May 14, 2021

Bill the service manager is a solid guy. Always looks after me. Work sometimes takes longer than estimated. But gets done right. Not sure how the place woukd run without Bill though. More

by John.lennox57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
April 23, 2021

The service department was clean, organized, and well lighted. The waiting area was comfortable and best of all Fox News was not on the tv. I took my car in for the 7,500 mile service and it was ready in More

by msnc302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mock
April 12, 2021

Went in for a service on our Ford Raptor and a problem with the rear sensors not working right. Service was completed in a reasonable time frame. Robert Murphy informed us they would need to contact Ford More

by scimedted
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Murphy
February 27, 2021

Crossroad Ford went above and beyond to make all repairs needed flawlessly. I was updated throughout the whole process. I am very happy with Crossroad Ford More

by Mkees79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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