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Crossroads Ford Kernersville
Kernersville, NC
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Quick easy service. Nice waiting area. Crew was very helpful. Some dealerships offer exterior cleaning that would be a nice addition. I will be back! helpful. Some dealerships offer exterior cleaning that would be a nice addition. I will be back! More
Took my truck at 8:00 for bedcover floormats mudflips & rainguards Didn’t get back until after closing scratched Truck rainguards didn’t stick Poor rainguards Didn’t get back until after closing scratched Truck rainguards didn’t stick Poor More
Great job as always. Thanks for great service and knowledgeable staff to help ensure the best for your customers. We have purchased 4 vehicles from them and looking for number 5. Thanks to all … knowledgeable staff to help ensure the best for your customers. We have purchased 4 vehicles from them and looking for number 5. Thanks to all … More
Aaron Thore was my service contact. Called to have Ford recall work done on my 2016 Ford Edge. Mr. Thore was helpful explaining to me the process needed for my Edge. Told me it would take a few hours. D recall work done on my 2016 Ford Edge. Mr. Thore was helpful explaining to me the process needed for my Edge. Told me it would take a few hours. Due to being a recall situation, it took a little bit longer due to reporting requirements. When asked, the service people looked into it and my Edge was ready to go. Nice work, gentlemen. More
We leased a 2020 Ford Escape in January of 2020 from Crossroads Ford. It is an excellent small SUV that gets great gas millage and the service department has provided very good service. My last visit wa Crossroads Ford. It is an excellent small SUV that gets great gas millage and the service department has provided very good service. My last visit was to have a flat tire repaired. I stopped by without an appointment and they fitted me. Because of my warranty and low mileage they repaired the tire at no charge, which was a pleasant surprise to me. More
Bill the service manager is a solid guy. Always looks after me. Work sometimes takes longer than estimated. But gets done right. Not sure how the place woukd run without Bill though. after me. Work sometimes takes longer than estimated. But gets done right. Not sure how the place woukd run without Bill though. More
Bored on a rainy day. Minimal inventory on the lot but we drove off in a new truck! Jason Brewer went above and beyond finding what we where looking for. we drove off in a new truck! Jason Brewer went above and beyond finding what we where looking for. More
The service department was clean, organized, and well lighted. The waiting area was comfortable and best of all Fox News was not on the tv. I took my car in for the 7,500 mile service and it was ready in lighted. The waiting area was comfortable and best of all Fox News was not on the tv. I took my car in for the 7,500 mile service and it was ready in less than 45 minutes. More