Crossroads Ford Kernersville

Excellent Service. They were ready for me when I got there and prompt service and checkout. They were ready for me when I got there and prompt service and checkout. More

My wife has a Ford Explorer that we had purchased from another dealership in our hometown. After we tried 3 times to get with them to service her 2018 Explorer, we called Crossroads Ford of Kernersville, another dealership in our hometown. After we tried 3 times to get with them to service her 2018 Explorer, we called Crossroads Ford of Kernersville, and they took the car that day. and the next day they ordered the part and in reasonable time her car was repaired. I had bought a truck from those folks at Crossroads Ford of Kernersville, and i have all my service work done there and from now on i will have them to do all work on her car as well. A Great Team of Trained people over there and nice clean waiting area with coffee and sodas while you wait. I recommend anyone to take their vehicle to Crossroads Ford of Kernersville for all their service needs. And they do their work in a timely manner. And those folks can put you in a New Ford as well so check them out. More

Very professional staff. Easy to talk too and work with. Deal with all your concerns. 2nd purchase with dealer in 3.5 years. Easy to talk too and work with. Deal with all your concerns. 2nd purchase with dealer in 3.5 years. More

Wonderful to work with. Sales team is very helpful. They conducted a search for the exact vehicle I was looking for and turn a deal in just a few days. Been using the serv Sales team is very helpful. They conducted a search for the exact vehicle I was looking for and turn a deal in just a few days. Been using the service team for years and they continue to take good care of me. More

I appreciate the people here and being patient with me, and understanding my frustration with getting my vehicle fixed. They stepped up and solved the issue without making excuses. They are a stand up grou and understanding my frustration with getting my vehicle fixed. They stepped up and solved the issue without making excuses. They are a stand up group of people. More

Work done on time and done well. Service writer explained all work and kept me informed. Service writer explained all work and kept me informed. More

I often neglect to provide customer feedback but as a first-time customer of Crossroads Ford of Kernersville, I have only high praise to the sales team that located, transferred and sold me the new Explo first-time customer of Crossroads Ford of Kernersville, I have only high praise to the sales team that located, transferred and sold me the new Explorer I wanted. I was impressed with their prompt responses to my emails, timely transfer and preparation of my new vehicle and, in my opinion closing at a fair price. Kudos to Zach Michael, Jason Brewer and Brian Leonard from a satisfied customer! We closed the deal at the end of the business day, so I want to give a special shout out to Brian Leonard who took the time to thoroughly demonstrate and explain my new Explorer's features and answer all my questions. More

The sales manger is great to work with. All the salespeople are friendly and a joy to work with. All the salespeople are friendly and a joy to work with. More

pure joy compared to other local dealer! this dealership confirmed my warranty and Gree did not even acknowledge it!! this dealership confirmed my warranty and Gree did not even acknowledge it!! More

dealership was efficient and friendly. we went in for maintenance on the vehicle and were out in under the estimated time. we went in for maintenance on the vehicle and were out in under the estimated time. More