Crossroads Ford Kernersville

Disappointed Didn’t know it had been painted on the back fender Drove it to beach, something is wrong with power steering , dissatisfied with both these issues Didn’t know it had been painted on the back fender Drove it to beach, something is wrong with power steering , dissatisfied with both these issues More

Experience at Crossroads. I have found the folks at Crossroads to be courteous, professional and they have always done a good job solving problems timely. They remind you of a I have found the folks at Crossroads to be courteous, professional and they have always done a good job solving problems timely. They remind you of appointments and follow up after the work has been done. There is no "xxxxxx business" with these folks, based on my experience there.. More

Very Satisfied Brian, Zach & Jade were excellent in their interactions with me. I got right to the vehicle, options @ pricing and the overall experience was top rate Brian, Zach & Jade were excellent in their interactions with me. I got right to the vehicle, options @ pricing and the overall experience was top rate. I look forward to a continuing great experience with this vehicle dealership. More

Good Experience Wonderful experience, and good customer service, very helpful, a lot of knowledge about the product, very friendly, took time out to explain how to o Wonderful experience, and good customer service, very helpful, a lot of knowledge about the product, very friendly, took time out to explain how to operate each gadget More

We love Crossroads Ford. Everyone at Crossroads is so nice and helpful. This is the first car we bought from them but I'm sure it won't be the last. Everyone at Crossroads is so nice and helpful. This is the first car we bought from them but I'm sure it won't be the last. More

EXCELLENT SERVICE ALWAYS! Every time I come to crossroads I always receive excellent service. As soon as I pull in the service advisor Robert always greets me and gets the proc Every time I come to crossroads I always receive excellent service. As soon as I pull in the service advisor Robert always greets me and gets the process moving. The service manager Bill is always so friendly and helpful. I have never been to friendlier car dealership to do anything wether it’s service, parts and even when I bought my car there my sales consultant and the management were the best experience I had buying my car. I’m just thrilled to come there and will always come there for everything Thank You crossroads ford. More

$2000 worth of work I took in a 1999 van for repairs that fixed rotators, brakes, lights, and many other items. They kept van for 2 weeks with numerous calls and bill was I took in a 1999 van for repairs that fixed rotators, brakes, lights, and many other items. They kept van for 2 weeks with numerous calls and bill was almost $2000. Van drives like a wheelbarrow when it hits 65 to 70 miles per hour. I have called Aaron at Crossroad Ford 3 times without him picking up phone, I spoke with service management who defense is they are very busy. Entire department is useless and I purchased a 2015 150 from Crosswood Ford with salesman promising the moon. I will be going back to Parkway Ford where customer service means something and not just lip service for business. More

Found the Ford Edge I had been looking for! Salesperson was excellent. Very knowledgeable, courteous, and profession. He knew the product well and worked with us to get an excellent deal. I re Salesperson was excellent. Very knowledgeable, courteous, and profession. He knew the product well and worked with us to get an excellent deal. I recommend this dealership. More

Service I have a Ford F350 King Ranch I came in on Saturday morning to have the oil change and check on a standard warranty for my truck I found out the next I have a Ford F350 King Ranch I came in on Saturday morning to have the oil change and check on a standard warranty for my truck I found out the next day that they did not feel all the fluids up where they should be I called in talk to service Department on Monday and told them what had happened I feel that you pay that much to have oil change done everything should be done on this I myself took care and rechecked everything on my truck to make sure it was up to par and fill up. It is hard to find a good service center More

very good he did a grear job working to make a good deal for me and make me love my ford .also woek with the numbers so i can afford a good payment.. he did a grear job working to make a good deal for me and make me love my ford .also woek with the numbers so i can afford a good payment.. More