Crossroads Ford Kernersville

Out of state purchase All members of the Crossroads staff worked with us to make our "out of state" purchase a pleasant experience. They answered our questions in a timely All members of the Crossroads staff worked with us to make our "out of state" purchase a pleasant experience. They answered our questions in a timely manner, and they worked with us as we confirmed our travel plans to buy the car. I recommend this dealership to you. More

I received great service each time I visit this dealership. I am very satisfied and will recommend them to others. We have purchased two vehicles here and will definitely visit here the next time w dealership. I am very satisfied and will recommend them to others. We have purchased two vehicles here and will definitely visit here the next time we are considering the purchase of a vehicle. More

Collision & Recall Repair I took my car in to have it repaired where someone had hit it. They did an excellent job and you can not tell it was ever hit or the difference where I took my car in to have it repaired where someone had hit it. They did an excellent job and you can not tell it was ever hit or the difference where it was newly painted. At the same time the service department took care of the recall I had just received. All around excellent service and a great place to buy your car. More

Crossroads service Robert and the service team at crossroads ford consistently work to enhance the customer experience. The service department is always busy, for good r Robert and the service team at crossroads ford consistently work to enhance the customer experience. The service department is always busy, for good reason. As a result the team has to adjust schedules to keep customers happy. The team delivers on both work and service quality . More

Had an 8am appointment for the works (oil change, tire rotation...). My care was complete at 8:45am! I never have any issues with my visits, but this one was especially great. rotation...). My care was complete at 8:45am! I never have any issues with my visits, but this one was especially great. More

Great Dealer Robert Murphy is always friendly and up to the moment on service matters. It’s easy to have confidence in this .dealership. The service techs are fri Robert Murphy is always friendly and up to the moment on service matters. It’s easy to have confidence in this .dealership. The service techs are friendly and seek info about my vehicle. More

professional and honest service We have had 8 different Ford trucks serviced by Crossroads Ford in Kernersville for over 10 yrs. We have always received professional and honest servi We have had 8 different Ford trucks serviced by Crossroads Ford in Kernersville for over 10 yrs. We have always received professional and honest service. We have tried other dealerships in the Triad area and will only let Crossroads service our trucks. Tim and Aaron in the service department provide outstanding service!!! More

Aaron was fantastic. Aaron worked with my schedule and got my truck in when it worked for me. I appreciate all he did. Very kind and courteous. Thank you. Aaron worked with my schedule and got my truck in when it worked for me. I appreciate all he did. Very kind and courteous. Thank you. More

Disappointed Didn’t know it had been painted on the back fender Drove it to beach, something is wrong with power steering , dissatisfied with both these issues Didn’t know it had been painted on the back fender Drove it to beach, something is wrong with power steering , dissatisfied with both these issues More

Experience at Crossroads. I have found the folks at Crossroads to be courteous, professional and they have always done a good job solving problems timely. They remind you of a I have found the folks at Crossroads to be courteous, professional and they have always done a good job solving problems timely. They remind you of appointments and follow up after the work has been done. There is no "xxxxxx business" with these folks, based on my experience there.. More