Crossroads Ford Kernersville

We really enjoyed working with Crossroads Ford in Kernersville when we purchased our 2019 F150. The salesman, Elijah, was informative and patient, answering all of my questions. The financial manag Kernersville when we purchased our 2019 F150. The salesman, Elijah, was informative and patient, answering all of my questions. The financial manager, A. Kidd was very helpful by explaining the process and the service and maintenance agreements that we purchased with the truck. It was a great buying experience. I was able to take my time and did not feel hurried nor pressured to buy. I would recommend Kernersville Ford to anyone looking to purchase a vehicle. Ask for Elijah Goss. Tell him I sent you. More

Have taken my truck there several times because of jerking with transmission shifting. Initially they had updated the software and improved for a short period of time. It had recurred and another vis jerking with transmission shifting. Initially they had updated the software and improved for a short period of time. It had recurred and another visit was done and they said nothing was wrong. It still has the same symptoms. Thinking of trading it in for another truck but not a Ford More

I have dealt with them 3 times after I move to NC. And have good service every time with deal and with the service department have good service every time with deal and with the service department More

the service done on my ford f-150 was great. I will give 5 stars to the entire staff. Everytime I come in for service, the experience is 5 starts. Thanks 5 stars to the entire staff. Everytime I come in for service, the experience is 5 starts. Thanks More

Handy, Local, easy to schedule a service of my vehicle. All's well..Can't come up with 25 words, this is all I got All's well..Can't come up with 25 words, this is all I got More

We have bought many cars in the area, but the first with Crossroads Ford. They are very friendly and helpful. We ended up buying a new Ford Edge. They worked with us so that we left there happy. Crossroads Ford. They are very friendly and helpful. We ended up buying a new Ford Edge. They worked with us so that we left there happy. More

I did a quick service for oil change at a local tire store before going on a trip. The problem was that they left the oil cap off when they changed the oil. We went on our trip and later headed back h store before going on a trip. The problem was that they left the oil cap off when they changed the oil. We went on our trip and later headed back home. Little by little oil was being thrown out on the engine, not much at a time but over time it covered the belt that charges the battery and ran the air conditioner. So all of a sudden on Saturday afternoon (half way home) the battery light came on and the air conditioner stopped working. I pulled over to check under the hood and saw the oil cap off and oil all over the engine, so I knew what had happened, later Robert at Crossroads Ford confirmed. I checked my phone and found Green’s Ford but they did not have any service workers available, they were about to close. They suggested I check with your Crossroads Ford dealership. I talked with Robert and he said to bring it on in. Robert was wonderful. He suggested that we (my wife, me and 2 cats) go to the waiting lounge (cats stayed in carriers so not to bother anyone there) and he took the car back to get it fixed. The lounge was very comfortable with snacks and coffee. You can’t imagine how great that was since the only other option would have been to try to find a hotel that allowed cats and stay in town for 2 nights until it could be fixed Monday. Please tell Robert thanks again. Your dealership was a true rescue for us and it didn’t take that long to get fixed and get on our way back home. More

Service Great service and fast processing. Found the problem that I had and corrected it in a short period of time. .friendly to talk with. Very professional. Great service and fast processing. Found the problem that I had and corrected it in a short period of time. .friendly to talk with. Very professional. More

1st Time Ford Owner This was my 1st purchase of a Ford product. I was very happy with my salesman Ceaser. I received a fair trade for my vehicles. This was my 1st purchase of a Ford product. I was very happy with my salesman Ceaser. I received a fair trade for my vehicles. More

Service this time was not what I expected but as always check in and out is always helpful and scheduling appointments are easy and convenient. My vehicle is this time was not what I expected but as always check in and out is always helpful and scheduling appointments are easy and convenient. My vehicle is always ready when promised. More