Crossroads Ford Kernersville

I made the appointment for the 3rd oil change. I chose not to have the tires rotated at this dealership, I arrived a little early and was greeted immediately, I waited in the service lounge and am very not to have the tires rotated at this dealership, I arrived a little early and was greeted immediately, I waited in the service lounge and am very thankful that the TV was on Spectrum news. I cannot tolerate Fox so I was able to stay in the air conditioned space. The vehicle was returned indoors. Got no adverse feedback so I assume all is well. Will be back! More

This was my first experience using the service department at Crossroads Ford. It was easy to schedule an appointment for an oil change. The phone was answered by someone in the service department, I did not at Crossroads Ford. It was easy to schedule an appointment for an oil change. The phone was answered by someone in the service department, I did not have to be transferred, which is rare theses days, Bill was pleasant and right there to get my car's service started. He gave me numbers to contact him if I needed to get in touch. Thanks. More

Quick easy service. Nice waiting area. Crew was very helpful. Some dealerships offer exterior cleaning that would be a nice addition. I will be back! helpful. Some dealerships offer exterior cleaning that would be a nice addition. I will be back! More

work done quickly and correctly . no problems whatsoever. employees very nice employees very nice More

Took my truck at 8:00 for bedcover floormats mudflips & rainguards Didn’t get back until after closing scratched Truck rainguards didn’t stick Poor rainguards Didn’t get back until after closing scratched Truck rainguards didn’t stick Poor More

Crossroads Always Does A Good Job Scott Was Great To Work With I Always Have My Service Done Here Sales And Service Are Good Everytime With I Always Have My Service Done Here Sales And Service Are Good Everytime More

Great job as always. Thanks for great service and knowledgeable staff to help ensure the best for your customers. We have purchased 4 vehicles from them and looking for number 5. Thanks to all … knowledgeable staff to help ensure the best for your customers. We have purchased 4 vehicles from them and looking for number 5. Thanks to all … More

Aaron Thore was my service contact. Called to have Ford recall work done on my 2016 Ford Edge. Mr. Thore was helpful explaining to me the process needed for my Edge. Told me it would take a few hours. D recall work done on my 2016 Ford Edge. Mr. Thore was helpful explaining to me the process needed for my Edge. Told me it would take a few hours. Due to being a recall situation, it took a little bit longer due to reporting requirements. When asked, the service people looked into it and my Edge was ready to go. Nice work, gentlemen. More

We leased a 2020 Ford Escape in January of 2020 from Crossroads Ford. It is an excellent small SUV that gets great gas millage and the service department has provided very good service. My last visit wa Crossroads Ford. It is an excellent small SUV that gets great gas millage and the service department has provided very good service. My last visit was to have a flat tire repaired. I stopped by without an appointment and they fitted me. Because of my warranty and low mileage they repaired the tire at no charge, which was a pleasant surprise to me. More

Bill the service manager is a solid guy. Always looks after me. Work sometimes takes longer than estimated. But gets done right. Not sure how the place woukd run without Bill though. after me. Work sometimes takes longer than estimated. But gets done right. Not sure how the place woukd run without Bill though. More