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Crossroads Ford Kernersville
Kernersville, NC
281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 281 reviews
December 02, 2021
Very easy buying experience. They brought the vehicle we liked from a sister lot right away. Friendly and accommodating staff. Great quality vehicle that we love! liked from a sister lot right away. Friendly and accommodating staff. Great quality vehicle that we love! More
by tjstricker
Employees Worked With
Noah
December 01, 2021
Friendly and usually willing to help!Ready to explain Friendly and usually willing to help! Ready to explain things and treats the people well Friendly and usually willing to help! Ready to explain things and treats the people well More
by Steeda_302
Employees Worked With
Service department
November 12, 2021
good customer service. good prices I recommend them a good place to buy with confidence and return home happy Thank you good place to buy with confidence and return home happy Thank you More
by Jose Santillan
Employees Worked With
Thanks, I'm ready for my next vehicle., Elijah Wara-Goss
November 01, 2021
Only nice when I purchased car. Bad attitude about taking my car in for recalls. Had appointment for 1 recall, no notice or anything but got there that day & turned me away cause couldn't help me that day. W my car in for recalls. Had appointment for 1 recall, no notice or anything but got there that day & turned me away cause couldn't help me that day. Why was I not notified before my appointment? Disappointed in service after buying car... More
by cindyusvi@gmail.com
Employees Worked With
Can't remember his name but whole dealership
October 23, 2021
Brought my vehicle in for service and ended up with a damaged vehicle when i left. My vehicle was there for 2 weeks for a basic service. I also just found out that they did not do the safety recall; damaged vehicle when i left. My vehicle was there for 2 weeks for a basic service. I also just found out that they did not do the safety recall; how could you have my vehicle there for that length of time and not at least do the recall? Service manager "Mike" said there is nothing they can do about it and to file a claim with my insurance company for the damage. I hope perspective buyers take a note of this. I will have the vehicle repaired at my expense and they will never see this truck again.. More
by ncminis
Employees Worked With
Angie Kidd, Chris Allison, Kelly Maher, Randy Hines, Elijah Wara-Goss, Charles Rainey
September 25, 2021
Great service, knowledgeable and efficient. I have always had a good experience at Crossroads and highly recommend both sales and service dept. Robert is great to work with. always had a good experience at Crossroads and highly recommend both sales and service dept. Robert is great to work with. More
by tomjay96
Employees Worked With
Scott Munn
August 23, 2021
I made the appointment for the 3rd oil change. I chose not to have the tires rotated at this dealership, I arrived a little early and was greeted immediately, I waited in the service lounge and am very not to have the tires rotated at this dealership, I arrived a little early and was greeted immediately, I waited in the service lounge and am very thankful that the TV was on Spectrum news. I cannot tolerate Fox so I was able to stay in the air conditioned space. The vehicle was returned indoors. Got no adverse feedback so I assume all is well. Will be back! More
by tom
Employees Worked With
Charles Rainey
