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Crossroads Ford Kernersville

Kernersville, NC

4.8
260 Reviews

1330 Highway 66 South

Kernersville, NC

27284

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Showing 260 reviews

April 12, 2021

Went in for a service on our Ford Raptor and a problem with the rear sensors not working right. Service was completed in a reasonable time frame. Robert Murphy informed us they would need to contact Ford More

by scimedted
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Murphy
March 23, 2021

Very easy to get through the process. The only issue, we did receive a military discount of 500. But were not told that a student discount was 750 from FORD. That would have saved us 250.00 which is a lot More

by tcamelin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?????? Dealership Manager Brian
February 26, 2021

Crossroad Ford went above and beyond to make all repairs needed flawlessly. I was updated throughout the whole process. I am very happy with Crossroad Ford More

by Mkees79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
February 25, 2021

I was early for my appointment but they took care of me . Oil change was fast and easy. Not sure who helped me but they were very helpful. More

by Buddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Allison
February 08, 2021

Great dealing with Crossroads Ford. Friendly sales consultants and office workers. Would buy from them again. Dealership neat and clean. Sales remember us from previous purchases. More

by Pdwood49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Leonard
January 30, 2021

I needed to have a safety inspection for my Ford Ranger. It took essentially no time to get registered and the truck was ready before I could finish my cup of hot chocolate. Very pleased with visit. More

by tnfprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know name of employee.
January 03, 2021

Was in the market for a new Ford, my 2003 Thunderbord was dying. Cross roads was great about helping with rebates to almost cancel out my negative equity. Met the manager, not just as a you just bought a ne More

by Nhsjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick , Ann
December 13, 2020

Excellent customer service. Getting service is easy and they try to work on my time frame. I will continue having my service work with crossroads ford. More

by RMB4002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in service dept.
December 10, 2020

Very good service on my ford edge.I have had alot of Very good service on my ford edge.I have had alot of work done on my ford Edge ,but everything was taking care of.This is a good place to buy a ne More

by jpercell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike service manager.
December 07, 2020

I have purchased two Escapes from Crossroads. Great I have purchased two Escapes from Crossroads. Great people to deal with and the service for my Fords has always been fast and thorough. Mr. Bill Moc More

by pinkahontis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Mock and Mike ?
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