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Crossroads Chevrolet, LLC

Mount Hope, WV

4.6
132 Reviews

191 Crossroads Dr

Mount Hope, WV

25880

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Showing 132 reviews

June 12, 2022

Poor communication, awful underhanded business and highly unprofessional. I will never go back and do business there More

by Zappa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Shaffer
June 01, 2022

Amazing Customer Care! Ty Austin Reed! We chose a Chrysler 300 & Austin made the buying process so easy for me and my husband. Julie & Ronnie McCallister More

by Juliemccallister74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
June 01, 2022

Always treated very nicely. Building and grounds always cleN and comfort. Glad I bought car here. More

by casueree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cypress
May 07, 2022

Scheduled my oil change 5 days ago for today. Went to my appointment and was there for 1 hour and did not get an oil change. They did not have my filter or oil. I now have to go back another d More

by anghrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Cypress
April 27, 2022

The WORST treatment I've ever had! They ran my credit so many times I can't get a trade anyplace! IF IF they fix the problems they created ill change my review More

by EXTREMELY DISAPPOINTED
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Bob
April 02, 2022

They are not honest with you. They tell you one thing and after they sale you your vehicle, it’s something else. I have not had a good experience with this dealership and I advise More

by LeanneT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance Guy
March 29, 2022

I dropped my car off at 2:00 for an oil change/tire rot/inspection sticker. It wasn’t finished until 5:45 and my check engine light was on when I left and the noise I told them about somehow didn’t exi More

by amypritchettsmith
Recommend Dealer
No
Employees Worked With
Unknown
March 08, 2022

Great Dealership. Jamie Lego was our sales person. She is the best. Worked with us, did not push us to make decisions. Would recommend her for sure. More

by tlightner64tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
February 22, 2022

Service was great, parts not so much. Lost a mud flap install sale due to counter salesman. More

by j.eaglebarger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown , James Cypress
Feb 22, 2022 -

j.eaglebarger responded

Service was good including Jamie salesperson but, parts counter guy lost $$$$ in accessories sales.

Feb 22, 2022 -

j.eaglebarger responded

Going to get all my accessories via Weathertech and install myself due to poor customer service in the parts and accessories department.

February 16, 2022

Went in for the first oil change on our new car. Friendly staff and excellent service. More

by Jha8100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lusk
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