Crossroads Chevrolet, LLC
Mount Hope, WV
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Excellent selection, outstanding customer service. I have had a wonderful experience purchasing our new vehicle! I would highly recommend Crossroads Chevrolet to anyone interested in buying a new car! I have had a wonderful experience purchasing our new vehicle! I would highly recommend Crossroads Chevrolet to anyone interested in buying a new car! More
Negotiated for 3 days thru text and email came to agreement on trade to have car sold the morning salesman was suppose to be getting paperwork ready never heard anything waited till noon finally I te agreement on trade to have car sold the morning salesman was suppose to be getting paperwork ready never heard anything waited till noon finally I texted to see what was up, and was told car sold, I replied back with well don’t you think this is something you should have told me and got well it just sold this morning (again it was noon), They are not honest with their pricing and fees at all, watch what you are signing if you buy from them their intent is in their interest not making great customer service, glad the deal fell thru I don’t think I could sleep at night treating people like they do. Best of luck to them all. Horrible Experience. Makes me want to re-think the entire buying experience and just forget the Chevrolet. More
Amazing Customer Care! Ty Austin Reed! We chose a Chrysler 300 & Austin made the buying process so easy for me and my husband. Julie & Ronnie McCallister Ty Austin Reed! We chose a Chrysler 300 & Austin made the buying process so easy for me and my husband. Julie & Ronnie McCallister More
Scheduled my oil change 5 days ago for today. Went to my appointment and was there for 1 hour and did not get an oil change. They did not have my filter or oil. I now have to go back another d Went to my appointment and was there for 1 hour and did not get an oil change. They did not have my filter or oil. I now have to go back another day once they get the filter and oil. Why was this not taken care of when I scheduled . I work full time and 1 hour of my day off was wasted due to incompetence. More
The WORST treatment I've ever had! They ran my credit so many times I can't get a trade anyplace! IF IF they fix the problems they created ill change my review They ran my credit so many times I can't get a trade anyplace! IF IF they fix the problems they created ill change my review More
They are not honest with you. They tell you one thing and after they sale you your vehicle, it’s something else. I have not had a good experience with this dealership and I advise They tell you one thing and after they sale you your vehicle, it’s something else. I have not had a good experience with this dealership and I advise that you read your paperwork closely before signing if you deal with them. Especially the finance guy, he’s not friendly at all after you buy your car and come back to ask questions about what he told you wasn’t true. More
I dropped my car off at 2:00 for an oil change/tire rot/inspection sticker. It wasn’t finished until 5:45 and my check engine light was on when I left and the noise I told them about somehow didn’t exi rot/inspection sticker. It wasn’t finished until 5:45 and my check engine light was on when I left and the noise I told them about somehow didn’t exist and wasn’t fixed. More
Great Dealership. Jamie Lego was our sales person. She is the best. Worked with us, did not push us to make decisions. Would recommend her for sure. Jamie Lego was our sales person. She is the best. Worked with us, did not push us to make decisions. Would recommend her for sure. More