Crossroads Chevrolet, LLC

Had a great experience at crossroads Chevrolet very kind and helpful highly recommend.My salesman Matthew was the best will buy my next car there. and helpful highly recommend.My salesman Matthew was the best will buy my next car there. More

Very friendly,explained everything completely helped me with some other issues and made another appointment for an oil change and tire rotation. with some other issues and made another appointment for an oil change and tire rotation. More

My experience with Crossroads Chevrolet was absolutely fantastic. My salesman David was great to work with. He made my truck purchase so easy I would certainly purchase another vehicle from them again. fantastic. My salesman David was great to work with. He made my truck purchase so easy I would certainly purchase another vehicle from them again. More

On 11/10/23, I was traveling on the West Virginia Turnpike when my “low tire pressure” light came on. This dealership was able to look at my tire and fill it with air very soon after I got there, an Turnpike when my “low tire pressure” light came on. This dealership was able to look at my tire and fill it with air very soon after I got there, and they did it for free, although I offered to pay a labor charge. They were very kind to a person in need, and I would recommend them to anyone! More

I reviewed them in Sept, 2023. Did finally get my second key. Thanked Melissa salesperson no answer. Plus I don't understand why Mr Pack can't tell me what they put in gas tank to Did finally get my second key. Thanked Melissa salesperson no answer. Plus I don't understand why Mr Pack can't tell me what they put in gas tank to get malfunction light off or fix it. Only had Jeep 4 days and light keeps coming on. I did give salesperson, Melissa a good review on website. I don't mean that review, I was excited with my new purchase but honestly regret it every day. Pink More

There was no service after the sale, my sales person, Melissa, wouldn't even respond to my emails after the sale. I purchased the vehicle on June 24,2023, malfunction light came on, they checked it one t Melissa, wouldn't even respond to my emails after the sale. I purchased the vehicle on June 24,2023, malfunction light came on, they checked it one time and it finally went off. By putting something in gas tank, since then the light has came on a couple of times. The service dept had told me to bring it back. I have been informed by Mr. Pack, that they didn't promise me anything. I think that the light coming on so soon after I purchased it they should fix for free. Plus asked for an extra key, they are a dealership how much would it have cost them to furnish me an extra key. WISH I HAD NEVER DONE BUSINESS WITH THEM. WOULD NOT RECOMMEND THEM TO ANYONE. You are better off going to a buy here, pay here dealer. I am positive they will treat you better. Sad part, the day of the sale I was so excited I gave them a good review. BUYERS BEWARE ESPECIALLY ON USED VEHICLES> More

Logan was a pleasure to work with. He tried to meet our request. He did not make me feel pressured. That in itself is a win win. He tried to meet our request. He did not make me feel pressured. That in itself is a win win. More

I appreciated this dealers understanding of my tight work schedule. They were great about helping me get in and done quickly. schedule. They were great about helping me get in and done quickly. More

Great service department and sales all around a good dealership, everyone was knowledgeable about the product their selling and working on. dealership, everyone was knowledgeable about the product their selling and working on. More

Logan was so helpful! He knew I was looking at both the Equinox and the Santa Fe, but he wasn't pushy about it. He explained all the features of the Equinox when I took it He knew I was looking at both the Equinox and the Santa Fe, but he wasn't pushy about it. He explained all the features of the Equinox when I took it out for a test drive, and I felt he was honest about everything. He was great at responding to my text messages. They didn't have the exact Equinox I wanted on their lot, but it was already in transit, so he helped me so that I could go ahead and reserve that one to make sure I got it. He expedited the process by having us do all the paperwork ahead of the arrival, so that all I had to do when my Equinox arrived was basically bring my trade in and pick up my new car. He was right on top of things, letting me know first thing the morning that it arrived, and getting it through the service inspection quickly so that I could make it in to work that afternoon. I also feel like I got a fair deal, both on my trade in and on the Equinox I was purchasing as well. Seriously, Logan was the best! Also their sales manager Bob was very friendly and helpful as well. Go see these 2 guys for your next purchase! More