
Cross Chrysler Jeep Fiat
Louisville, KY
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Bought a used 2004 Dodge Dakota. From B J Cornell. Excellent service and knowable about truck.i. I would recommend him to anyone. As a sales rep. Excellent service and knowable about truck.i. I would recommend him to anyone. As a sales rep. More
Friendly and prompt sales staff. Easy to work with. Met and exceeded my expectations. Will definitely recommend them to others. Greg Clark was my sales person. Very courteous and attentive to what I was lo and exceeded my expectations. Will definitely recommend them to others. Greg Clark was my sales person. Very courteous and attentive to what I was looking for. Send many pictures and a couple of videos of the truck I was looking at. He knew I was traveling from out of state and on a limited schedule. Made sure everything was ready to go with the paperwork and the truck. More
BJ was very knowledgeable about the Jeep and the inventory available. My son and I had been to anther dealership prior to and did not have a good experience. BJ made it an enjoyable experience as it inventory available. My son and I had been to anther dealership prior to and did not have a good experience. BJ made it an enjoyable experience as it should be for every customer. More
Great Job Needed to get the infamous oil cooler/filter assembly replaced. Didn't have time to spend the day doing it on my own so I sought out the experts. Th Needed to get the infamous oil cooler/filter assembly replaced. Didn't have time to spend the day doing it on my own so I sought out the experts. Thanks for the help. More
Couldn’t been happier with the truck. Shawn was such a pleasure to work with from the time he picked us up at airport till we left dealership. pleasure to work with from the time he picked us up at airport till we left dealership. More
Great Customer Service! Shawn Lopes - thank you for your new Facebook page for Cross. It is easy to use, helpful and informative. I will share this website with others now, Shawn Lopes - thank you for your new Facebook page for Cross. It is easy to use, helpful and informative. I will share this website with others now, and highly recommend they contact you for a new or used vehicle!! Well done!!! More
Cross Jeep was very easy going and mindful about my concerns in the car buying process. Everything was black and white and did not have anything hidden I wasn’t aware of! concerns in the car buying process. Everything was black and white and did not have anything hidden I wasn’t aware of! More
Great transaction from start to finish! All made possible by my salesman, Matt Beard, and the rest of the staff at Cross. I highly recommend purchasing from this dealership! All made possible by my salesman, Matt Beard, and the rest of the staff at Cross. I highly recommend purchasing from this dealership! More
Online Purchase The process of purchasing a Jeep from Cross Motors was smooth and quick. My salesman, Matthew Beard was great. I was looking to purchase a Jeep via The process of purchasing a Jeep from Cross Motors was smooth and quick. My salesman, Matthew Beard was great. I was looking to purchase a Jeep via online methods. Most dealers now have "internet sales" departments and such, but the first thing they say when you contact them online is "What is your number? I will call.". If I wanted to have a phone call, I would have called and not went through the online contract methods. Matthew was not like this at all. He answered all of my questions and information requests via email and text. Exactly what I was looking for. I basically bought the Jeep without having any long phone conversations and/or being hassled with return calls like I've experienced at other dealerships. If you know what you want and are looking to purchase a Jeep with as little human contact as possible (through the internet), I would suggest contacting Cross Motors and asking for Matthew. I came from out of state and Matthew pretty much had everything ready for me at the time I told him I would arrive at the dealership. He also helped explain all of the tech and safety features of the Jeep before taking off. I would recommend this dealer even if it isn't really near your home. More
Salesman Over all we had a good experience at Cross Motors; the salesman, Matthews Beard, was professional and helpful to us; he answered all our questions. T Over all we had a good experience at Cross Motors; the salesman, Matthews Beard, was professional and helpful to us; he answered all our questions. The one bad thing was when we went to pick up the car and pay we had a long wait, 1and1/2 Hours, which we were told was due to a lack of trained employees present. Joyce Randles More