
Cross Chrysler Jeep Fiat
Louisville, KY
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I had a perfect (as close as you can come to a perfect experience) with this dealership. From their website layout, their pristine vehicle selection, my salesman, and the closing experience. Everything wa experience) with this dealership. From their website layout, their pristine vehicle selection, my salesman, and the closing experience. Everything was extremely smooth. My salesman was extremely well informed. Not pushy and had an answer to everyone of my questions. He accurately communicated my wants, needs and concerns to the sales manager and business manager. At the end of my purchase I walked away extremely satisfied and can confidently say I will be coming back to purchase more vehicles. They have definitely won a life long customer. Not only from me but my whole family. Well done! More
My husband and I were very impressed with this dealership. They have a huge selection of Jeeps. The staff there are wonderful. Shawn Lopes was so friendly and helpful. I made a request online and dealership. They have a huge selection of Jeeps. The staff there are wonderful. Shawn Lopes was so friendly and helpful. I made a request online and he was quick to respond and answer my questions. We purchased a beautiful 2020 blue Jeep Cherokee from them to surprise our daughter for her birthday : ) He made the process very easy and streamlined. In the finance department I believe it was Matt Ward who helped us navigate all our options for payment/coverage/warranty and made sure all of our questions were answered and that we were confident with our decision before we signed and sealed the deal. Matt was also very friendly, helpful, and efficient. This experience was by far the easiest and most efficient time I have ever had purchasing a vehicle. There was no pressure. We definitely recommend this dealership because of their great selection but also because of the awesome staff they employ there. We will definitely use them again in the future for any of our family’s car needs : ) More
I travel from out of town to do business with these guys I was very pleased with how everything went .I had a trade in and showed them picture they gave me top dollar for it and the truck they sold me was e I was very pleased with how everything went .I had a trade in and showed them picture they gave me top dollar for it and the truck they sold me was everything they said it was I couldn't be happier Definitely will do business with them again More
Very Grateful to Matt Beard and Cross Jeep for another good experience buying a Jeep Gladiator this time around. Look forward to many upgrades from you guys on Gladiator. Thanks again guys!! good experience buying a Jeep Gladiator this time around. Look forward to many upgrades from you guys on Gladiator. Thanks again guys!! More
Matthew Beard helped me get me set up with the truck I wanted with no fuss whatsoever! Everything was great, from the initial test drive to finance to walking out with the keys in my hand. Would absolutel wanted with no fuss whatsoever! Everything was great, from the initial test drive to finance to walking out with the keys in my hand. Would absolutely work with Matt again! More
Buying experience was effortless! Everyone at Cross was friendly and easy to work with. Matt Beard is very knowledgeable about the vehicles and I never felt pressure to buy. Everyone at Cross was friendly and easy to work with. Matt Beard is very knowledgeable about the vehicles and I never felt pressure to buy. More
Made a stop into Cross Jeep in Louisville Kentucky yesterday and made one of the easiest trades I have ever made. Shawn Lopes took great care of us and is a true professional. yesterday and made one of the easiest trades I have ever made. Shawn Lopes took great care of us and is a true professional. More
BJ Cornell did an excellent job in answering all my questions and dealing with me in purchasing my 2018 JK Jeep Wrangler. I Will definitely refer anyone else I know looking for a vehicle. questions and dealing with me in purchasing my 2018 JK Jeep Wrangler. I Will definitely refer anyone else I know looking for a vehicle. More