
Cross Chrysler Jeep Fiat
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,868 reviews
Great place with very trustworthy employees, Tyler is great and has always helped me and the prices are very reasonable no matter what the job. great and has always helped me and the prices are very reasonable no matter what the job. More
We recently purchased our car from Cross Jeep and had a wonderful experience from start to finish. Shawn was great to work with. He answered all our questions, we never felt pressured, and his commitment t wonderful experience from start to finish. Shawn was great to work with. He answered all our questions, we never felt pressured, and his commitment to customer service was top notch. Several of my family members have also purchased their cars from this dealership and we strongly recommended them for their service. We feel we got an incredible amount of value from our purchase, and will look forward to working with them again in the future. More
I had a great experience working with Shawn Lopes to find the Jeep for me. He and the staff worked with me to make my purchase one that I would recommend to anyone else looking for a Jeep. the Jeep for me. He and the staff worked with me to make my purchase one that I would recommend to anyone else looking for a Jeep. More
Outstanding Sales and Services I bought a used Jeep Wrangler from Cross Chrysler. They are the friendliest dealership I have ever dealt with. Outstanding prices, salesmanship and se I bought a used Jeep Wrangler from Cross Chrysler. They are the friendliest dealership I have ever dealt with. Outstanding prices, salesmanship and service. Best dealership around. Hats off to Chris Gabehart, salesman, for making my car buying experience excellent! More
Cross Jeep and my sales representative (BJ Cornell) made the sight unseen purchase of a used vehicle and trade-in of previous vehicle a smooth transaction. Despite living in Indinapolis BJ ensured I had a the sight unseen purchase of a used vehicle and trade-in of previous vehicle a smooth transaction. Despite living in Indinapolis BJ ensured I had all the right information to make an informed decision. When I arrived, my new vehicle was cleaned and ready for delivery. More
Great Trade Experience Working with Matthew Beard we had a great experience. Almost all our communication and trade was settled through, email, text or phone. We hit the p Working with Matthew Beard we had a great experience. Almost all our communication and trade was settled through, email, text or phone. We hit the price we wanted and found the Jeep my wife was looking for. Only took about 30 minutes at the dealership once we were ready to trade. Excellent communication and experience. More
Great experience, courteous, efficient and accommodating. My positive experience was their top priority. I was in and out of the dealership, trading my wrangler for a new grand Cherokee, in just under 2 hour My positive experience was their top priority. I was in and out of the dealership, trading my wrangler for a new grand Cherokee, in just under 2 hours. More
Great service! Shawn Lopes was helpful and accommodating. I appreciated his patience throughout the decision making process. I feel like I got a good used Jeep at a fair price. I appreciated his patience throughout the decision making process. I feel like I got a good used Jeep at a fair price. More
Shawn truly is great at his job; excellent customer service, patience, honesty, speedy response time and follow through. Buying a car is incredibly stressful and many of my experiences in the past with service, patience, honesty, speedy response time and follow through. Buying a car is incredibly stressful and many of my experiences in the past with salespeople have added to that anxiety. With Shawn, I never felt pressured or hustled in any way and I truly felt that he always had my best interest in mind. I can’t recommend him or this dealership enough! More
We worked with Matthew Beard. He was very knowledgeable, especially when we were not sure what we were looking for exactly in a Jeep. He produced several he thought we would be interested in, and showed us especially when we were not sure what we were looking for exactly in a Jeep. He produced several he thought we would be interested in, and showed us every one we wanted to look at as well. He recommended we test drive each version we looked at to get a feel for how each vehicle handled and felt while driving and he helped us find the best Jeep product in exactly all the parameters we were looking for. He stayed late to ensure our buying process was completed properly and quickly. The finance department was terrific and easy to work with as well. Matthew even saw that we went the wrong direction upon driving off the lot and followed us out to point us where to go! We have already recommended Cross and Matthew to others. More