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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,868 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,868 reviews

May 15, 2020

Matthew paved the way for an easy purchasing experience Matthew Beard helped us and was polite and patient with us and all of our questions. Thanks for being so respectful and for the experience. More

by allcolor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember their names., Matthew Beard
May 16, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for taking the time to share your great experience working with Matthew. We are delighted to find that our team members have provided you with an outstanding level of care. If there is anything else we can be of assistance with, please do not hesitate to reach out and let us know. We are here for you!

May 15, 2020

The sales process at Cross was easy & seamless. They we’re transparent in their pricing, and made us comfortable. Shawn was a pro’s pro! More

by Mark
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
May 16, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your great feedback for Shawn. We are happy to find that our team members have provided you with great care. Please feel free to reach out if we can assist again with anything else. Congratulations on your vehicle, Mark!

May 13, 2020

Great Service, No Pressure. Searched all across the United States and Cross Chrysler Jeep FIAT had the best price on the 2018 VW Golf GTI I was looking for. I contacted the deale More

by CHRISTIAN.M.CHAPMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Cornell
May 13, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for taking the time to share your amazing shopping experience working with Marvin. We are happy to know that our team members have provided you with a great level of care. If there is anything else we can assist with, let us know. We are here to help you out, Christian. Congratulations on your Volkswagen Golf GTI!

May 13, 2020

Good service! I would recommend to a friend or family. Friendly staffs!👍🏼 I didn’t buy my vehicle there but have been bringing it for service! More

by Pulpo
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
May 14, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful feedback! It is great to know that you were provided with good service and that our team was friendly. If you need anything else please let us know.

May 09, 2020

Kelsi always takes the best care of me. I feel she’s as honest as one can be and extremely knowledgeable. She ensures her customers receive only the best service. More

by 007hughes
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
May 09, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We will be sure to thank Kelsi for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 06, 2020

Nice, Easy, Professional Transaction Cross is the best Jeep dealer in the area. Far and away the most dedicated to the Jeep brand. This is my fourth great deal with them. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Todd Isenberg, Chase Vancelette
May 07, 2020 -

Cross Chrysler Jeep Fiat responded

Hi Sam, thank you for the amazing feedback! We're so happy to hear our team has given you five-star service. We truly appreciate your business and loyalty. Congratulations on your new vehicle! We are here for you!

May 05, 2020

Friendly, fast and efficient! Online service scheduling for regular maintenance couldn't be easier. Kevin Turner made sure the whole process was quick and easy. He's so helpful and More

by kh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
May 06, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for sharing your thoughts working with Kevin. We are so happy to know of the outstanding care provided and we look forward to any future business. Please let us know if you'd like any other services performed.

May 05, 2020

BJ our sales rep was very helpful and professional with us. The Jeep we were looking for had already been pulled from the line by the time we arrived at the dealership, he promptly helped find an identical More

by donelson75family83
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
May 06, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We will be sure to thank BJ for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 03, 2020

Easy to make on line appointment. Took car right away.. speedy service. Friendly technicians. Work was complete, car clean upon return . Discussed work performed and recommendations More

by Mbcart05
Recommend Dealer
Yes
Employees Worked With
Rick Turner
May 04, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to give us your feedback in regards to the services provided for your vehicle. We are glad to know that everything went well and was to your satisfaction. Please take care and we look forward to any future business.

May 01, 2020

Shawn Lopez assistance with my purchase was exceptional. He checked on my needs several times while I waited patiently on finance to complete my paperwork! More

by djslowboss
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes
May 03, 2020 -

Cross Chrysler Jeep Fiat responded

Hi Shawn, Thank you so much for taking the time to share your exceptional feedback. Congratulations on your car! We hope you enjoy it. Let us know if we can assist you again!

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