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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,868 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,868 reviews

May 30, 2020

I saw my car online and called the dealership and Shawn Lopes was pulling my car upfront as we pulled in. Shawn was very professional, answered all of our questions and was a pleasure to deal with. I would More

by Carla
Recommend Dealer
Yes
Employees Worked With
James Holfi Finance Dept, Shawn Lopes
May 31, 2020 -

Cross Chrysler Jeep Fiat responded

Carla, Thank you for your overall positive feedback. I would appreciate the opportunity to connect further about any dissatisfaction with your experience. Please feel free to reach out to me if you'd like to discuss. Best, Chris Madison General Manager 502-459-9900 ext 204 cmadison@crossmtrs.com

May 29, 2020

Cross Chrysler Jeep Fiat is the only place to buy a Jeep!! Love this place, love the people, always have what I want and there’s no pressure to buy! Shawn Lobes has sold me 4 Jeeps, and I will keep com More

by Angel31233
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Jon Cross, Shawn Lopes, Kelsi Ferguson
May 30, 2020 -

Cross Chrysler Jeep Fiat responded

Congratulations on your Jeep! We hope you like this one too. Shawn is great. We appreciate your business. Thank you and have a great day!

May 29, 2020

Excellent..... 2nd car bought there from Shawn Lopes and Cross Motors... great atmosphere and all the people were awesome. No pressure. They let you look the decide. More

by B James
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
May 30, 2020 -

Cross Chrysler Jeep Fiat responded

It is a joy to know of your excellent feedback. Thank you so much for taking a moment of your day to share it. If there is anything else we can do, please let us know. Our team is here and happy to help!

May 29, 2020

Mattew beard did a excellent job! Really knows the product he is selling!!! Mattew spent his whole day off Sunday texting me answer any questions I needed before my purchase More

by sssearcy17
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
May 30, 2020 -

Cross Chrysler Jeep Fiat responded

We'll be sure to thank Matthew for his level of care. Congratulations on your car! We hope you like it.

May 27, 2020

Cross is very helpful and customer focused Matthew Beard was our salesman. Great guy. Very patient and knowledgeable. No pressure to make a deal. Wrangler was a gift and he went out of his More

by jeffspeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard
May 28, 2020 -

Cross Chrysler Jeep Fiat responded

Jeff, thank you for taking the time to write an outstanding review! We are happy to hear that Matthew and Matt were able to help you find a great car and was able to make the overall experience at our dealership pressure-free and great. We hope you continue to love your new ride, and we are looking forward to working with you for years to come!

May 27, 2020

Salesman was good, would have appreciated it if you would have took a little more time to show me how to operate the vehicle however the finance person was very pushy on trying to get you to buy all the add- More

by k9ulan
Recommend Dealer
Yes
Employees Worked With
Bj
May 28, 2020 -

Cross Chrysler Jeep Fiat responded

We appreciate your feedback and will be sure to pass this along to our team. Thank you!

May 25, 2020

Our whole experience was great. David couldn’t have been more helpful!! We’re 300+ miles away and they took care of everything before we arrived. We were able to sign and drive off in just over an hour. Ou More

by D Colvin
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, David Figg
May 26, 2020 -

Cross Chrysler Jeep Fiat responded

D, thank you for taking the time to share your outstanding experience with David and Todd! We truly appreciate your positive feedback, and we are looking forward to working with you for years to come! Enjoy your new ride!

May 19, 2020

I live in NY and was looking for a specific limited production vehicle. My nephew who lives in the Louisville area sent me an advertisement from Cross who actually had two of the vehicles. I gave Cross More

by NY Guy
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
May 19, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your thoughts about your shopping experience. We are delighted that your experience went so smoothly. If there is anything else we can do, please feel free to reach out. We are always happy to do what we can to help!

May 19, 2020

Best place to buy a Jeep hands down. Chris Gabeheart is amazing to work with. Never pressured me to buy and I would recommend to anyone. More

by Wayne
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Jon Cross, Sarah Ridder, Chris Gabehart
May 20, 2020 -

Cross Chrysler Jeep Fiat responded

Wayne, Thank you for your feedback in regards to shopping for your Jeep. We are happy to know of Chris's great level of care. Thanks for the recommendation. We hope you have a wonderful day!

May 15, 2020

Most pleasurable car buying experience I’ve ever had 5 stars all the way Matt was very attentive. Me Cross very approachable. Thank you all More

by Chris lacy
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Jon Cross, Matthew Beard, Sarah Ridder, Stacey Cardwell, Tyler Morrison
May 16, 2020 -

Cross Chrysler Jeep Fiat responded

Congratulations on your car, Chris! We are happy to find of Matt's outstanding level of care. If there is anything else we can assist with, please feel free to reach out. Our team is always happy to help.

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