
Cross Chrysler Jeep Fiat
Louisville, KY
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I saw my car online and called the dealership and Shawn Lopes was pulling my car upfront as we pulled in. Shawn was very professional, answered all of our questions and was a pleasure to deal with. I would Lopes was pulling my car upfront as we pulled in. Shawn was very professional, answered all of our questions and was a pleasure to deal with. I would definitely buy a car from him again. James Holfi in the finance Dept was a different story. He was so friendly and nice until we told him we did not want the extended warranty and it was like a light switched flipped. He became very rude. He hurried the rest of our signatures and didn’t explain the pages like he had the ones before. He put all of the papers into and envelope and tossed it on the desk and said thanks very rudely. But I would definitely recommend Shawn. More
Cross Chrysler Jeep Fiat is the only place to buy a Jeep!! Love this place, love the people, always have what I want and there’s no pressure to buy! Shawn Lobes has sold me 4 Jeeps, and I will keep com Jeep!! Love this place, love the people, always have what I want and there’s no pressure to buy! Shawn Lobes has sold me 4 Jeeps, and I will keep coming back!!! Best place with the best deals that will get you what you want even if it’s not on the showroom floor! More
Excellent..... 2nd car bought there from Shawn Lopes and Cross Motors... great atmosphere and all the people were awesome. No pressure. They let you look the decide. Cross Motors... great atmosphere and all the people were awesome. No pressure. They let you look the decide. More
Mattew beard did a excellent job! Really knows the product he is selling!!! Mattew spent his whole day off Sunday texting me answer any questions I needed before my purchase product he is selling!!! Mattew spent his whole day off Sunday texting me answer any questions I needed before my purchase More
Cross is very helpful and customer focused Matthew Beard was our salesman. Great guy. Very patient and knowledgeable. No pressure to make a deal. Wrangler was a gift and he went out of his Matthew Beard was our salesman. Great guy. Very patient and knowledgeable. No pressure to make a deal. Wrangler was a gift and he went out of his way to make it special by keeping vehicle, detailing it, putting a bow on hood and moving to showroom for our return to surprise them with their gift. He played the part when we arrived perfectly and we didn't even have to ask. Very good guy and made it a special moment. Thanks Jeff and Terri Speer More
Salesman was good, would have appreciated it if you would have took a little more time to show me how to operate the vehicle however the finance person was very pushy on trying to get you to buy all the add- have took a little more time to show me how to operate the vehicle however the finance person was very pushy on trying to get you to buy all the add-on stuff. More
Our whole experience was great. David couldn’t have been more helpful!! We’re 300+ miles away and they took care of everything before we arrived. We were able to sign and drive off in just over an hour. Ou more helpful!! We’re 300+ miles away and they took care of everything before we arrived. We were able to sign and drive off in just over an hour. Outstanding service and people!! More
I live in NY and was looking for a specific limited production vehicle. My nephew who lives in the Louisville area sent me an advertisement from Cross who actually had two of the vehicles. I gave Cross production vehicle. My nephew who lives in the Louisville area sent me an advertisement from Cross who actually had two of the vehicles. I gave Cross a call and working with BJ in sales could not have been easier. All my questions were answered promptly and there was absolutely no hard sell nonsense. By the end of the day I owned the car I'd be looking .for a year. Glad I found Cross Jeep Chrysler. More
Best place to buy a Jeep hands down. Chris Gabeheart is amazing to work with. Never pressured me to buy and I would recommend to anyone. amazing to work with. Never pressured me to buy and I would recommend to anyone. More
Most pleasurable car buying experience I’ve ever had 5 stars all the way Matt was very attentive. Me Cross very approachable. Thank you all stars all the way Matt was very attentive. Me Cross very approachable. Thank you all More