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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,868 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,868 reviews

June 24, 2020

My salesman was BJ Cornell. Great salesman, very professional! Answered all my questions and took extra pictures of the used Grand Cherokee I was interested in. I would definitely recommend this d More

by Steve
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Jun 25, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Steve! We will be sure to thank BJ for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 24, 2020

I’ve been extremely pleased with Cross service department. Special kudos to Kelci, who has treatment like family on more than one occasion. Best service I’ve ever received More

by Thetachi68
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Jun 25, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for sharing your review! We are happy to know that Kelsi treated you like family. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 21, 2020

Got to Cross for the best deals and best customer service.... Marvin is the best and found me the perfect Jeep during a time there seems to be a shortage on Wranglers! More

by Jeeper1
Recommend Dealer
Yes
Employees Worked With
Marvin Cornell
Jun 22, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to write a positive review! We are happy to hear that Marvin was able to help you find a great car and was able to make the overall experience at our dealership the best. If you ever need help with your Wrangler, feel free to give us a call!

June 20, 2020

Got me in on time. Explained everything ok. One hour later they had fixed my problem. I would recommend if you have a Jeep that’s a great place for purchasing and service. More

by bdaleadams
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette, Kelsi Ferguson
Jun 20, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for sharing your thoughts about the services provided for your Jeep. It makes us really happy to know that everything went well. If there is anything else we can help with, please do not hesitate to reach out to our team. We hope you have a wonderful day!

June 16, 2020

Matthew Beard was professional to work with as was the rest of the staff! After considerable research we zeroed in on Cross Jeep because they are rated well and had the best inventory. I recommend Cross More

by SJ
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Jun 17, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to write a positive review! We are happy to hear that Matthew was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!

June 16, 2020

Shawn and James were great and made buying my 2019 Renegade a fun experience!! I love the Renegade more and more every day and love driving it! More

by joyceshelton
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jun 17, 2020 -

Cross Chrysler Jeep Fiat responded

Joyce, thank you for taking the time to share your outstanding review! We are happy to hear that Jessie was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your Renegade, feel free to give us a call!

June 10, 2020

Great selection of jeeps to choose from, made it worth the drive to Louisville. No pressure from the salesperson, he tried to find the perfect match for me and staying under budget. More

by Faith
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jun 11, 2020 -

Cross Chrysler Jeep Fiat responded

Faith, thank you for taking the time to write a positive review! We are happy to hear that Shawn was able to help you find a great car and was able to make the overall experience at our dealership great and pressure-free. If you ever need help with your new ride, feel free to give us a call!

June 04, 2020

This was a great dealership. I had been in the market for a new vehicle for awhile and visited several different dealerships, but I must say that this dealership was hands down the most honest and profession More

by Connor C.
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Shawn Lopes
Jun 04, 2020 -

Cross Chrysler Jeep Fiat responded

Connor, thank you for taking the time to write a review! We are thrilled to hear Shawn and Jon went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We greatly appreciate your positive feedback, and we look forward to working with you again in the future.

June 02, 2020

Came down from Dayton Ohio area to purchase a preowned Jeep Wrangler. I was surprised to see the selection of Wranglers and Gladiators on the lot. Great selection of both! I was helped immediately as I More

by craigtoopsy92
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Evan Cambron
Jun 03, 2020 -

Cross Chrysler Jeep Fiat responded

Congratulations on your Jeep Wrangler! It makes us really happy to know of Evan and Jame's great level of care. They have always been excellent team members. If there is anything else we can do to assist, let our team know. We hope to work with you and your friends in the future.

May 30, 2020

Recommended by my repair shop to take my car to a dealer to confirm his suspicions that my car had a throttle body or transmission issue. This shop came back with $600 of work that wasn't related to my iss More

by aldeanriley
Recommend Dealer
No
Employees Worked With
Kevin Turner
May 31, 2020 -

Cross Chrysler Jeep Fiat responded

Hello, We always want to take care of our guests as best we can and I would appreciate the opportunity to learn more about any concerns related the services provided. Please provide me with your preferred contact details. Your time is greatly appreciated. Best, Chris Madison General Manager 502-459-9900 ext 204 cmadison@crossmtrs.com

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