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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,867 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,867 reviews

July 28, 2020

Great experiance and service! 4th Vehicle purchased I recently purchased my 4th vehicle from Matthew Beard. Cross has always gone above and beyond to give me a great experiance and competitive price on More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Jul 29, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful feedback! We are delighted to know that you are a loyal customer and to know that Matthew always provides great customer service! We value your business and we look forward to any future visits!

July 19, 2020

2nd vehicle purchased in 4 months from Cross. Shawn is fantastic, and all the staff are very courteous. would not think twice about returning again. More

by Jpeddy16
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Jul 20, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you are a loyal customer and that Shawn and our team were helpful. If there is anything else we can do for you please let us know.

July 14, 2020

My wife and I have bought 5 vehicles from Cross. Salesmen are friendly polite and do what they can to help out. My sister in law just recently purchased a vehicle and now my daughter!! Always great dealing w More

by Jcatea6597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jul 15, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful feedback. We are happy to know that you and your family are loyal customers and that you find our team to be friendly, polite. and helpful. We are always here to help!

July 11, 2020

This was my third visit to the dealership and this time they had what I was looking for. Shawn was very helpful and wasn't pushy. More

by boss351mustang
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 12, 2020 -

Cross Chrysler Jeep Fiat responded

It's great to know that Shawn could assist you and help you find what you needed. Thank you for the positive review.

July 08, 2020

My dealer and the sales manager I worked with were absolutely amazing. The detailing team was less impressive, but I would still go back if I am still in the area for my next car. More

by Eellerbrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, James Holfinger
Jul 08, 2020 -

Cross Chrysler Jeep Fiat responded

Hi, We couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that James and Matt provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us again soon. Please feel free to contact us again for any of your auto needs!

July 04, 2020

Shawn Lopes was very helpful and attentive. I never felt any pressure and was pleased with the whole process. I will be back in the future. More

by K. Hyland
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Jul 05, 2020 -

Cross Chrysler Jeep Fiat responded

We look forward to your return. Thanks for sharing your satisfaction working with Shawn. Congratulations and we wish you safe travels in your vehicle!

July 02, 2020

Old Jeep to New Jeep I traded a 2015 Jeep Wrangler for a newer version. I was very specific about what I was looking for. Shawn did a great job working with me to not tr More

by DanG502
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 03, 2020 -

Cross Chrysler Jeep Fiat responded

We are pleased to hear you had such a positive experience with us, Dan! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road. Congratulations on your 2020 Jeep!

June 30, 2020

I was very pleased with the way i was treated, and the vehicle i received was as described and shown in pictures, and was very great! More

by Ethan
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 01, 2020 -

Cross Chrysler Jeep Fiat responded

We're glad you liked your vehicle. We always strive to provide personable and excellent customer service. Congratulations, Ethan!

June 25, 2020

This is the second vehicle I have bought from them. They have been easy to deal with each time I purchased. I love my vehicles. More

by Jim A
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Shawn Lopes
Jun 26, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your thoughts about the shopping experiences with us! If there is anything else we can do to assist, please do not hesitate to reach out and inform our team members. Congratulations on another car and please have a wonderful day, Jim!

June 24, 2020

My salesman was BJ Cornell. Great salesman, very professional! Answered all my questions and took extra pictures of the used Grand Cherokee I was interested in. I would definitely recommend this d More

by Steve
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Jun 25, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Steve! We will be sure to thank BJ for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

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