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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,866 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,866 reviews

September 28, 2020

Very friendly and knowledgeable staff. The process of buying our new used car was very seamless. I highly recommend buying your next vehicle from them. More

by mnkyjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 28, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you for the kind words! We're glad to hear your experience was positive. We hope you consider us again in the future.

September 17, 2020

I'm buying another Jeep from Cross Jeep. Need I say more? Ok, I will. I live in Florida. There are a lot of Jeep dealerships between me and Cross Jeep. I choose Cross Jeep. See you again soon! Ben Hedrick- H More

by Ben Hedrick- Hedrick Speedsports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Madison and Matt Ward
Sep 18, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the amazing review, Ben! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We can't wait to work with you again!

September 13, 2020

Excellent service and friendly customer service! Made me and my family feel at home throughout the purchasing process. I found the website informative and well structured that lead to my purchase. More

by jessekell92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Sep 13, 2020 -

Cross Chrysler Jeep Fiat responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review about the purchasing process. Our team is available should you require any extra help in the future. Safe driving!

September 12, 2020

Great guy, easy to work with.. took care of me and my family and a great place to get a car from... Thank you for the great service More

by CoffinsellerMVG
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 13, 2020 -

Cross Chrysler Jeep Fiat responded

Your review made us smile. We love hearing that our employees, such as Shawn, are going above and beyond for our customers and delivering reliable customer service. Congratulations on your vehicle and happy driving!

September 04, 2020

Worked with Shawn Lopes from 3 states away over the phone and through email. I found him to be very helpful and honest. He always responded almost immediately yet was patient with my work schedule and occa More

by Bb507402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 04, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Shawn who provided great service even from a distance. We appreciate you recommending us and we will make sure to share your feedback with Shawn!

August 29, 2020

2nd truck purchased from Shawn and he has been great both times!!! We will definitely be back when we are ready to get something else. More

by Kshepherd431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Aug 30, 2020 -

Cross Chrysler Jeep Fiat responded

Congrats on your second truck! We will be sure to thank Shawn for providing you with excellent service. We look forward to working with you again!

August 28, 2020

Completely satisfied with everyone I came in contact with. From management salesman service and the parts department. All helped me in every way they could. And the detail guys also. More

by Mark1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matty Ward, Jon Cross, Chase Vancelette, Kevin Turner
Aug 28, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thanks for the kind words! If there is anything else we can help you with, please let us know!

August 27, 2020

Shawn was great to work with! He was professional, and answered all our questions and found us the perfect Jeep. It was a great car buying experience. More

by Meredithl83
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Aug 28, 2020 -

Cross Chrysler Jeep Fiat responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new Jeep, and should you ever have any questions, please don't hesitate to ask.

August 18, 2020

Shawn Lopes was friendly and helpful in helping me buy my jeep. He took time to answer my questions, although late on a Friday night. Matt was helpful and friendly in financing my purchase. More

by julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Aug 18, 2020 -

Cross Chrysler Jeep Fiat responded

Julie, thank you for the great review with Shawn and Matt! We're so happy to hear they've taken great care of you during your experience. We appreciate your business and hope to see you again,

August 17, 2020

Good professional service. No pressure. transparent pricing. Friendly, patient and trustworthy feel to the whole process. Thank you for being safe with COVID precautions as well More

by M Doyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Evan Cambron
Aug 18, 2020 -

Cross Chrysler Jeep Fiat responded

Doyle, thanks for the positive review! We're glad to hear Evan and James were able to help you find a great car and was able to make your overall experience at our dealership pressure-free. Please do not hesitate to reach out to us when we can work with you down the road!

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