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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,866 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,866 reviews

October 08, 2020

The visit was great and the only thing I have to say something about is the fact that they gouged me for the price of the cabin air filter. I was charged $39 plus labor and I thought well why not just g More

by Tex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Turner
Oct 08, 2020 -

Cross Chrysler Jeep Fiat responded

Tex, thanks for sharing your feedback with us. We'll be sure to share your comments with our Management Team. Let us know if there is anything else we can assist you with.

October 06, 2020

We were very pleased with our salesman, Sean. He was very helpful and pleasant. We are really enjoying our new car. Thank You, Johnny Johnson More

by jwoodbutcher58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Oct 06, 2020 -

Cross Chrysler Jeep Fiat responded

Hi Johnny, thanks for the great review with Sean! We appreciate your business and are glad to hear you're enjoying your new car. Have a wonderful day!

October 02, 2020

Great experience at Cross. Matthew Beard provided a great buying experience. He communicated with me regularly as I made my final decision on which Jeep would be best for me. After I made my choice the commu More

by meconway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Matthew Beard
Oct 03, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We will be sure to thank Matthew for providing you with an excellent car-buying experience. We look forward to working with you again!

October 02, 2020

This is the second time I have bought a Jeep from them! Absolutely great service! They go out of their way to help you get what you want! More

by Kquinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Oct 03, 2020 -

Cross Chrysler Jeep Fiat responded

We appreciate the excellent review and look forward to working with you again!

September 30, 2020

Matthew Beard answered all my questions, wasnt pushy at all, and explained my new jeep thoroughly. I will be back agaim for my next vehicle for sure. I also enjoyed the unique inventory. More

by jeepjammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Oct 01, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the 5-star rating and great review! We are happy to know that you had a good experience with us and with the help of Matthew. We value your business and we look forward to any future visits!

September 30, 2020

This was our 2nd Jeep purchased from Cross Jeep. We live 2 hours away. Shawn, BJ & James did a Great job getting us into the Jeep we wanted. Thanks again, Tony & Kristin More

by tonyhenegar
Recommend Dealer
Yes
Employees Worked With
BJ Cornell, Shawn Lopes, James Holfinger
Sep 30, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Tony and Kristin! We will be sure to thank Shawn, BJ, and James for providing you with excellent service. We look forward to working with you again!

September 30, 2020

Best JEEP Dealership in the country!! Matt Beard is one of the most knowledgeable Product Specialist and Jeep enthusiasts you'll ever meet. His years of service at Cross Motors shows and he is passionate a More

by IGOTUR6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Sep 30, 2020 -

Cross Chrysler Jeep Fiat responded

Thanks for the 5-star review! We're pleased to hear that you think our Jeep dealership is the best in the country! We think so too. Thank you for choosing us. We hope to see you again in the near future.

September 30, 2020

We are very pleased with our new jeep. Matthew is very courteous and knowledgeable about the vehicle. I would recommend Cross motors when looking for a new jeep. More

by slm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Sep 30, 2020 -

Cross Chrysler Jeep Fiat responded

Thanks for the wonderful review! We appreciate the kind words and feedback. Matt is a great asset to the team and we're glad he was able to assist you!

September 30, 2020

I’ve worked with Matt for years, and he’s literally the BEST! Always helpful and courteous. Whether you want a new Jeep, or the perfect pre-owned vehicle (Cross has a great selection of used cars, as well More

by FrostedCupcake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Oct 01, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us and with the help of Matt who has provided the best service. We value your business and we look forward to any future visits!

September 29, 2020

Mathew Beard was an excellent salesman. He answered all our questions. We would recommend him. We drove about a hour and forty minutes to see the vehicle. Not disappointed. More

by crulo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Sep 29, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had an excellent experience with us and with the help of Matthew. We will make sure to share your feedback with our team and we hope that you will continue to visit us!

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